Shaun Phillips
Fort Lauderdale,FL
Summary
Motivated and personable individual seeking an entry-level position in customer service where I can apply positivity, adaptability, and enthusiasm for helping others to create memorable and supportive customer interactions.
Overview
1
1
Certification
Work History
Volunteer Customer Service Assistant
Community Center
11.2024 - Current
- Assisted visitors with inquiries, providing information and resolving issues with a friendly and professional demeanor
- Collected and documented feedback from visitors to help improve the center’s services
- Gained experience handling phone calls, emails, and in-person interactions in a high-traffic environment
- Collaborated with team members to organize community events, learning to balance customer needs with organizational priorities
Retail Associate (Seasonal)
[Retail Store Name]
11.2024 - Current
- Provided excellent customer service by assisting customers with questions, locating items, and handling transactions
- Resolved customer complaints and inquiries professionally to ensure a positive shopping experience
- Maintained store organization, including arranging displays and restocking shelves
- Managed cash register operations and handled monetary transactions with accuracy
Education
High School Diploma / GED -
School Name
City, StateSkills
- Excellent Communication (Written & Verbal)
- Problem-Solving
- Adaptability
- Team Collaboration
- Advanced Computer Skills
- Proficiency in Microsoft Office
Certification
- CPR Certification, American Red Cross, [Year]
- Customer Service Basics Course, Coursera/LinkedIn Learning, [Year]
Timeline
Volunteer Customer Service Assistant
Community Center
11.2024 - Current
Retail Associate (Seasonal)
[Retail Store Name]
11.2024 - Current
- CPR Certification, American Red Cross, [Year]
- Customer Service Basics Course, Coursera/LinkedIn Learning, [Year]
High School Diploma / GED -
School Name
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