Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Shaun Reynolds

New Bethlehem,PA

Summary

Dynamic event organizer and customer relations specialist with a proven track record at Clarion University and TravelCenters of America. Demonstrated expertise in managing high-volume transactions and coordinating large-scale events, leading to enhanced guest experiences and operational efficiency. Known for effective multitasking abilities and fostering collaborative teamwork, consistently driving results and excellence.

Overview

5
5
years of professional experience

Work History

Cashier

TravelCenters of America
Brookville, PA
12.2019 - Current
  • Maintained current knowledge of store promotions to highlight sales to customers.
  • Kept check-out areas clean, organized, and well-stocked to maintain an attractive store.
  • Resolved customer complaints professionally in accordance with company policy.
  • Operated the cash register efficiently and accurately, and processed cash, check, credit card, gift card, or automatic debit payments.

Graduate Assistant

Clarion University
Clarion, PA
08.2023 - 05.2024
  • Accumulated significant practical experience with a period of 600 hours.
  • Executed NCAA Division I and II competitions.
  • Oversaw and managed ticket sales operations.
  • Coordinated work activities for university assistants.
  • Managed operations for game events.
  • Delivered prompt and efficient assistance to resolve guest inquiries.

Events Coordinator Student Assistant

Clarion University
Clarion, PA
01.2022 - 05.2023
  • Gained extensive experience through 360 hours devoted to event management.
  • Managed logistics for successful PIAA playoff events.
  • Ensured delivery of top-tier guest experience at Tippin Gymnasium.
  • Maintained safety protocols for players.
  • Contributed to the successful execution of audiovisual elements at Clarion University sporting events.

Education

Master's degree - Sports Management

Pennsylvania Western University
01.2025

Bachelor of Science - Sports Management

Clarion University of Pennsylvania
Clarion, PA
05.2023

Skills

  • Event organization
  • Administrative experience
  • Customer relations
  • Financial Drawer Oversight
  • Effective Multitasking
  • Trustworthy Performance
  • Collaborative Teamwork Skills

Affiliations

  • Sigma Phi Epsilon
  • Crossroads Student Ministry
  • Former Assistant coach at Brookville Area High school

Timeline

Graduate Assistant

Clarion University
08.2023 - 05.2024

Events Coordinator Student Assistant

Clarion University
01.2022 - 05.2023

Cashier

TravelCenters of America
12.2019 - Current

Master's degree - Sports Management

Pennsylvania Western University

Bachelor of Science - Sports Management

Clarion University of Pennsylvania

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Shaun Reynolds