Kailey Gunn
Roseville,CA
Summary
Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer helping ones in need and operational problem-solver with great experience and collaborative nature. Resourceful in balancing customer, company and employee needs
Overview
4
4
years of post-secondary education
2
2
years of professional experience
Work History
Cashier
Sourdough & Co
Roseville, 95661
06.2026 - Current
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Assisted customers with menu selections and answering inquiries.
- Maintained cleanliness and organization of checkout area during shifts.
- Handled cash, credit, and digital payment methods accurately.
- Collaborated with team members to ensure smooth service flow.
- Provided friendly and prompt service to enhance customer experience.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Conducted price checks for special orders or discounts as requested by customers.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Assisted with customer requests and answered questions to improve satisfaction.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Shift Leader
Sourdough & Co
Folsom, CA
04.2026 - 06.2026
- Supervised daily operations to ensure smooth workflow and customer satisfaction.
- Understood and followed policies and food preparation techniques.
- Assisted in maintaining cleanliness and organization of workstations and dining areas.
- Handled customer inquiries and resolved issues to enhance guest experience.
- Collaborated with team members to ensure timely completion of tasks during shifts.
- Monitored food safety practices to comply with health regulations and standards.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Resolved customer complaints promptly and professionally.
- Checked orders for quality and completeness.
- Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
- Inspected food preparation areas to ensure proper sanitation standards were met at all times.
- Managed inventory levels, restocking supplies as needed for efficient service.
- Managed high volume order entry’s and maintained a fast paced environment to ensure quality customer service.
Puppy Foster volunteer
June bug foundation
Penryn, California
01.2025 - 04.2026
- Assisted in organizing community outreach events
- Collaborated with team members to prepare educational materials and resources.
- Engaged with community members to provide support and information on services and events
- Transported puppy’s as needed
- Gave medication and monitoring/ ensuring health of puppy’s
- Marketing puppy’s online for outreach and ability of adoption
- Communicated with adopters providing information/scheduling appointments as needed
- Helped with prep, set up, and breakdown of community and public events.
- Offered support and assistance to community members.
Education
Visions in Education
Roseville, CA 01.2023 - 08.2026
Skills
- Customer service
- Team collaboration
- Project management
- Event organization
- Fast paced environment
- Problem solving
- Time management
- Cash handling
- Event coordination
- Inventory restocking
- Product restocking
- Merchandise restocking
- Online orders preparation
- Credit and cash transactions
- Cleaning and sanitizing
- Multitasking and organization
- Marketing
- Adaptability
- Communication skills
- Critical thinking
- Leadership
- Community outreach
- Team motivation
- Flexible schedule
- Positive attitude
- Professional appearance
References
References available upon request.
Timeline
Cashier
Sourdough & Co
06.2026 - Current
Shift Leader
Sourdough & Co
04.2026 - 06.2026
Puppy Foster volunteer
June bug foundation
01.2025 - 04.2026
Visions in Education
01.2023 - 08.2026