SHAUN ROBBS
Clinical Supervisor/Therapist/Consultant
Baltimore,MD
Summary
Friendly Patient Advocate trained in Mental Health software and compliance requirements. Detail-oriented, hardworking and reliable. Successful working with hospital, social service entities and insurance companies to achieve positive all-around outcomes.
Overview
7
7
years of professional experience
7
7
years of post-secondary education
7
7
Certificates
Work History
Behavior Care Advocate
Optum
Baltimore, MD
11.2020 - Current
- Prepared documents and reports for clinical reviews and discharge plans.
- Documented activities and progress in electronic medical record per defined policy and procedures.
- Conducted patient assessments to determine appropriate levels of care.
- Contacted third-party payors to obtain and confirm authorization for services and communicated necessary related clinical information.
- Participated in facility meetings with treatment team to develop successful aftercare plans.
- Met with community providers to foster good rapport and relationships and identify new programs.
- Positive client outcomes included: Retention in SUD treatment was above national average; Client graduation rates was significantly higher than comparable programs; and MH scores showed remarkable decrease in symptoms.
Mental Health Therapist
Next Horizons
Baltimore, United States
02.2017 - 10.2020
- Performed client assessments and developed treatment plans.
- Provided clients with recommendations to community resources.
- Documented client progress in confidential files.
- Utilized meditation and visualization to support clients in meeting therapeutic goals.
- Led educational seminars and lectures at local community mental health centers to expand awareness of mental health symptoms and issues.
- Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT).
- Provided comprehensive case management services, created treatment plans and connected clients and families to appropriate resources.
- Managed private practice of 30 clients per week.
Program Director
Shaun Robbs
Baltimore, MD
06.2016 - 01.2017
- Developed SUD, MH and PRP programs from ground up, laying out framework and defining roles.
- Identified risks and developed mitigation plans.
- Provided ongoing direction and leadership for program operations.
- Addressed and resolved technical, financial and operational concerns by working with team members and directors.
- Improved success of program by making proactive adjustments to operations.
- Pitched and built new programming strategies and one-off feature shows to boost audience interests and diversify offerings.
- Collaborated with various teams to uncover issues, identify applicable solutions and offer guidance.
- Managed several treatment modalities succesfully despite scheduling complications
Mental Health Clinical Supervisor
Shaun Robbs
Baltimore, MD
06.2015 - 05.2016
- Spearheaded and implemented new projects to expand scope of engagement.
- Direct day-to-day administrative and operational functions for 60-outpatient facility, providing guidance and leadership to over 30 employees across more than 5 departments.
- Organized and facilitated 5 department head meetings weekly, discussing current census, admissions and discharges and residents' Medicaid applications.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
- Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
Education
Master of Science - Mental Health Counseling
Capella University
Minneapolis, MN 09.2010 - 12.2013
Bachelor of Science - Psychology
Frostburg State University
Frostburg, MD 08.1984 - 06.1988
Skills
Relationship building
Certification
LCPC Board of professional counselors Maryland Board of professional counselors Maryland Issued May 2015 · Expires Jan 2023 Issued May 2015 · Expires Jan 2023 Credential ID LC6406
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Behavior Care Advocate
Optum
11.2020 - Current
Mental Health Therapist
Next Horizons
02.2017 - 10.2020
Program Director
Shaun Robbs
06.2016 - 01.2017
Mental Health Clinical Supervisor
Shaun Robbs
06.2015 - 05.2016
Master of Science - Mental Health Counseling
Capella University
09.2010 - 12.2013
Bachelor of Science - Psychology
Frostburg State University
08.1984 - 06.1988