Summary
Overview
Work History
Education
Skills
Timeline
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Shaun Stratton

Charleston,SC

Summary

Dynamic professional with extensive experience in customer service and food service, notably most recently at Charleston Wine and Food Festival. Proven ability to enhance customer satisfaction through personalized service and effective communication. Skilled in POS operations and multitasking, consistently delivering high-quality results while ensuring safety compliance and cleanliness.

Overview

8
8
years of professional experience

Work History

Cashier /Outdoor Catering Worker

Pure Fluff Co.
Charleston, SC
02.2025 - 04.2025
  • Operated cash register efficiently and accurately, processed payments by cash and card.
  • Worked closely with front-end staff to assist customers.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.

Beverage Assistant

Charleston Wine and Food Festival
Charleston, SC
03.2025 - 03.2025
  • Supported catering team with setup, service, and cleanup of event food and beverages.
  • Coordinated setup and breakdown of event spaces, ensuring timely readiness for guests.
  • Engaged with attendees, creating a welcoming and positive event experience.
  • Maintained cleanliness and orderliness of event areas before, during, and after events.

Server

Dolce Cafe Wine Bar
Madison, GA
02.2021 - 11.2021
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Brought wine selections to tables with appropriate glasses and poured for customers.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.

Catering Server

VIP Catering
Boca Raton, FL
12.2016 - 12.2020
  • Prepared and arranged banquet halls for events, ensuring adherence to clients' specifications.
  • Provided excellent customer service throughout the duration of an event.
  • Set up buffets with food presentation standards in mind, ensuring a visually appealing layout.
  • Served food and beverages to guests at various events, maintaining high standards of professionalism.

Education

2 Years -

Tallahassee Community College
Tallahassee, Fl

Graduated -

Cardinal Newman High School
West Palm Beach, Fl

Skills

  • Excellent Customer Service
  • POS System Operations
  • Multitasking Abilities
  • Multi Faceted F&B Experience
  • Team Player & Fast Learner
  • Food Safety Trained
  • High Cleanliness Standards
  • CPR Certified

Timeline

Beverage Assistant

Charleston Wine and Food Festival
03.2025 - 03.2025

Cashier /Outdoor Catering Worker

Pure Fluff Co.
02.2025 - 04.2025

Server

Dolce Cafe Wine Bar
02.2021 - 11.2021

Catering Server

VIP Catering
12.2016 - 12.2020

2 Years -

Tallahassee Community College

Graduated -

Cardinal Newman High School

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Shaun Stratton