Michael Cooper
Panama City,USA
Summary
Dynamic leader with a proven track record at Landis+Gyr, driving market share growth from under 20% to 90%. Expert in strategic planning and relationship building, I excel in negotiating contracts and enhancing customer satisfaction through process improvement. Recognized for effective communication and team leadership, delivering exceptional results in competitive environments. Engaging dealer with excellent interpersonal and money management skills. Proficiency in various casino games and adherence to all game and company policies. Possesses outstanding math, communication, and organization talents.
Overview
37
37
years of professional experience
Work History
Tractor and Outdoor Equipment DEALER
Red Dirt Outdoor Equipment
Mariana, USA
01.2019 - 01.2025
- Oversaw inventory and supply chain coordination to allocate resources efficiently.
- Implemented customer service protocols to improve client satisfaction.
- Developed and maintained strong relationships with clients, resulting in repeat business.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed all aspects of the business, including budgeting and financial reporting.
- Negotiated contracts with suppliers for better pricing and terms.
GM Energy Storage and DER Solutions
Landis+ Gyr (Toshiba)
Atlanta, USA
01.2013 - 01.2018
- Accountable for the creation and operation of an innovative solutions business within Landis+Gyr NA (Toshiba) offering Energy Storage and Distributed Energy Resources (DER) both in front of and behind the meter with P&L responsibility.
- Toshiba provided professionals with expertise in energy storage (Lithium Ion) and technology.
- Developed four-year strategy with revenue commitments and a technology roadmap.
- Developed strategic and collaborative relationship with Toshiba specific to energy storage.
- Hired key resources - engineering, business development, project delivery, and operations.
- Established vendor and delivery partners to complete supply chain.
- Established Landis+Gyr as a trusted partner in a new market.
- Landis+Gyr is a global leader in energy management solutions, including advanced metering infrastructure and other smart grid technologies.
Canada Vice president, Sales & Marketing
Landis+Gyr
Atlanta, USA
01.2008 - 01.2013
- Reporting to NA Sales Manager, established Canadian sales and service presents across Canada.
- Established working relationships with key industry stakeholders including regulators, C-level executives and utility engineering and operations.
- Hired, trained, and managed a small, high performing team.
- Served as a trusted partner and advisor to Canadian utilities while growing market share from under 20% to 90%.
- Sold and delivered municipal and investor-owned utilities contracts between US$40MM - $50MM in scale.
- The highlight of this role was the closing of a complex smart metering infrastructure project valued at approximately $500MM to a large, complex North American utility.
Director, Advanced metering Infrastructure
ENMAX POWER CORPORATION
Calgary, Canada
01.2006 - 01.2008
- Reported to the President ENMAX POWER Corp with reporting responsibility to ENMAX President.
- Managed special projects to cost justify and deploy smart metering project ($300M+) throughout the entire ENMAX territory.
- Managed 30 employees and contractors.
Director, Retail Access Services
ENMAX POWER CORPORATION
Calgary, Canada
01.2005 - 01.2006
- Reported to the President of ENMAX Power with over 110 employees.
- Managed $10M operating budget and approximately $9M in capital programs, all related to revenue metering, meter reading, meter data management, meter shop and meter asset management.
- Operational responsibilities also included the delivery of services to municipal utility clients and unregulated electricity retailers.
Manager, Client Services
ENMAX POWER CORPORATION
Calgary, Canada
01.2002 - 01.2005
- Reported to the Vice President of Wholesale Services, with supervisory responsibility over 18 employees.
- Oversaw systems and processes to comply with market rules and generated over $120M annually in Distribution Tariff revenue.
- External and client facing responsibilities further involved continuous stakeholder engagement with market participants, including the Alberta Department of Energy, Alberta Energy and Utilities Board, Alberta Electric System Operator, the City of Calgary Waterworks, unregulated energy retailers, electric distribution companies, and third-party municipal utility clients.
- Deployed a CRM system for Wholesale Services, which directly resulted in a 50% reduction in issue resolution time and costs for energy retailer clients.
National Sales and Marketing Director, Canada
ENLOGIX CANADA now VertexOne
Toronto, Canada
01.1999 - 01.2000
- Developed strategies for new ventures and oversaw activities in sales, marketing, and business development.
- VertexOne provided customer experience solutions, primarily CIS as a service to over 30 utilities of all sizes in North America.
Regional Manager
SCHLUMBERGER RESOURCE MANAGEMENT SERVICES
Calgary, Canada
01.1996 - 01.2000
- This position reported to National Sales Manager, successfully managed the Western Canada regional profit center for water, gas and electric meters, reading systems and service solutions to witness revenue growth year after year.
- Led the Canadian Division for gas product development, interfacing with U.S. development teams.
Territory Manager
SCHLUMBERGER RESOURCE MANAGEMENT SERVICES
Calgary, Canada
01.1988 - 01.1996
- This position reported to National Sales Manager.
- Managed meter sales for water and gas utilities across Alberta and British Columbia, Canada.
- Developed and implemented service strategies for water utilities including Cities of Vernon, Abbotsford, Banff, Kelowna, and others.
- Managed distributor network including inventory, forecasting, training, issue resolution, AR, contracts and join meetings with consumers.
Education
Associate of Applied Science - Civil Engineering
Lethbridge Polytechnic
Lethbridge, Alberta01.1987
Skills
- Customer relations
- Regulatory operations
- Relationship building
- Verbal and written communication
- Operations management
- Strategic planning
- Team oversight
- Business development
- Sales leadership
- Negotiation
- Sales management
- Partnership development
- Sales strategy development
- Decision-making
- Customer service
- Teamwork and collaboration
- Effective leader
- Honest and Trustworthy
- Customer relationship management
- Strategy development
- Team leadership
- Effective communication
- Problem solving
- Process improvement
- Time management
- Effective conflict resolution skills
- Dependability
- Patience and composure
- Quick decision making
- Excellent customer service
- Team player mentality
- Team collaboration
- Continuous improvement
- Multitasking capacity
- Organizational skills
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Tractor and Outdoor Equipment DEALER
Red Dirt Outdoor Equipment
01.2019 - 01.2025
GM Energy Storage and DER Solutions
Landis+ Gyr (Toshiba)
01.2013 - 01.2018
Canada Vice president, Sales & Marketing
Landis+Gyr
01.2008 - 01.2013
Director, Advanced metering Infrastructure
ENMAX POWER CORPORATION
01.2006 - 01.2008
Director, Retail Access Services
ENMAX POWER CORPORATION
01.2005 - 01.2006
Manager, Client Services
ENMAX POWER CORPORATION
01.2002 - 01.2005
National Sales and Marketing Director, Canada
ENLOGIX CANADA now VertexOne
01.1999 - 01.2000
Regional Manager
SCHLUMBERGER RESOURCE MANAGEMENT SERVICES
01.1996 - 01.2000
Territory Manager
SCHLUMBERGER RESOURCE MANAGEMENT SERVICES
01.1988 - 01.1996
Associate of Applied Science - Civil Engineering
Lethbridge Polytechnic