Shauna Fields
Peoria,AZ
Overview
23
23
years of professional experience
Work History
Certified Substitute Teacher
Educational Services Inc
Scottsdale, Arizona
08.2016 - Current
- Manage classes for regular classroom teacher, keep students on-task and provide additional support to special education students.
Bank Teller
Wells Fargo
Peoria, AZ
03.2014 - 04.2015
- Built and strengthened customer relationships by providing excellent customer service.
- Learned about customer's financial needs, established trust and optimized sales opportunities resulting in quality customer service.
Bank Teller
BMO Harris Bank
Sun City West , Arizona
02.2011 - 03.2014
Certified Teacher
Cartwright School District
Phoenix, Arizona
07.2010 - 02.2011
- Worked cooperatively with other teachers, administrators and parents to help students reach learning objectives.
- Incorporated multiple types of teaching strategies into classroom.
Broker
Charles Schwab
Phoenix , Arizona
03.1993 - 12.2002
- Placed stock, mutual fund, bond and option trades with very high accuracy.
- Delivered a dedicated level of customer service to clients to promote repeat business and potentially land new opportunities.
- Researched and resolved customer issues.
- Managed and oversaw work of 12 brokers.
- Trained new managers on account procedures.
- Co-created and implemented quality assurance standards for all new accounts.
Accounts Payable Associate
Arizona State University
Tempe, Arizona
08.1990 - 03.1993
- Entered invoices for payment and reconciled accounts payable with purchase orders.
Education
Master of Arts - Elementary Education
Jones International University
Englewood, CO05.2009
Bachelor of Science - Finance
Arizona State University
Tempe, AZ12.1992
Awards
Wells Fargo regional branch recognition award for outstanding customer service.
Charles Schwab operations award for innovation.
Timeline
Certified Substitute Teacher
Educational Services Inc
08.2016 - Current
Bank Teller
Wells Fargo
03.2014 - 04.2015
Bank Teller
BMO Harris Bank
02.2011 - 03.2014
Certified Teacher
Cartwright School District
07.2010 - 02.2011
Broker
Charles Schwab
03.1993 - 12.2002
Accounts Payable Associate
Arizona State University
08.1990 - 03.1993
Master of Arts - Elementary Education
Jones International University
Bachelor of Science - Finance
Arizona State University