Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Shauna Gleason

Mesa,AZ

Summary

Efficeint and self-motivated professional with over 12 years of experience in Customer Service, Medical Billing, Problem Management, several different softwares including Excel, EZ Claims, Trizetto, etc.

Looking for something to replace my current position as the new owners are outsourcing their business to India.

Overview

12
12
years of professional experience

Work History

Account Executive - Payables and Receivables

Arizona Kidney Care LLC
Kingman, AZ
03.2015 - Current
  • Medical Billing and collections for four providers in the Kingman, Az area.
  • Working from home has helped me to become proficient in HIPAA Guidelines and Privacy Laws required by Medicare.
  • Receive and resolve all patient billing questions and problems along with taking patient payments.
  • Arizona Kidney Care evolved from Monolith Diagnostics where I helped two providers set up their independent business. I've been involved with insurance contracts, setting up clearinghouse accounts and helped the providers comply with all insurance guidelines.
  • Responsible for collecting patient demographics, medical diagnosis codes and procedure codes for clinical, dialysis, hospital and laboratory visits.

Transcriptionist

Transcription Express
Phoenix, AZ
01.2013 - 02.2015
  • Listen to interviews/statements between an insured and insurance adjuster.
  • Transcribe audio to a typed document.
  • Required to type 130 words a minute.

Education

Bachelor of Arts - Sociology With A Minor in Spanish

Arizona State University
Tempe, AZ
12-1999

Skills

  • I've worked from home for the past 12 years and have been able to organize my time efficiently with family and my job
  • I have had many years of experience with Customer Service and it has allowed me to learn how to diffuse conflict situations
  • I researched and found billing software for my providers back in 2013 and was able to set up a successful side business for them Showing that I am motivated to learn and master new things

Affiliations

  • Actively play a roll in my children's school and church activities.
  • Organize social events within my church and community.
  • Always looking to get to know my neighbors more to build a stronger community.

Timeline

Account Executive - Payables and Receivables

Arizona Kidney Care LLC
03.2015 - Current

Transcriptionist

Transcription Express
01.2013 - 02.2015

Bachelor of Arts - Sociology With A Minor in Spanish

Arizona State University

Similar Profiles

CREATE PROFILE
Shauna Gleason