Shauna Johnson
Edmond,OK
Summary
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
3
3
years of professional experience
Work History
JEWELRY SALESPERSON
RAU GOLD
08.2023 - 09.2023
- Knowledge of proper handling of jewelry.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Greeted customers, helped locate merchandise, and suggested suitable options.
SALESPERSON
FISH CONNECTIONS
07.2023 - 09.2023
- Served customers by selling products and meeting customer needs (checking stock,issuing refunds, etc.)
- Engaged customers in social conversations to create pleasant and easy shopping experience.
Server
DUNCAN HOUSE DINER
08.2022 - 09.2023
- Greeted guests, bussed tables, helped prep meals and responded to additional customer needs as required.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
HOUSEKEEPER
RED DOOR
03.2021 - 07.2022
- Cleaned rooms as guests checked out, assisted in room remodeling, cleaned and maintained laundromat, provided excellent customer service.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
SAMPLE RUNNER, FED-STATE SHIPPING INSPECTION SERVICE
09.2021 - 11.2021
- Transport peanut samples from processing plant to lab for quality control.
BUSSER
03.2021 - 09.2021
- DON JOSE’S
- Cleared tables, setup tables, made sure area was clean and safe
- Other duties as were assigned
Education
HIGH SCHOOL DIPLOMA -
KENAI PENINSULA SCHOOL DISTRICT, University of Anchorage Alaska
Skills
- Loss Prevention
- Product Knowledge
- Store Organization
- Customer Assistance
- Cash Handling
- Adaptable and Flexible
- Customer Service
Timeline
JEWELRY SALESPERSON
RAU GOLD
08.2023 - 09.2023
SALESPERSON
FISH CONNECTIONS
07.2023 - 09.2023
Server
DUNCAN HOUSE DINER
08.2022 - 09.2023
SAMPLE RUNNER, FED-STATE SHIPPING INSPECTION SERVICE
09.2021 - 11.2021
HOUSEKEEPER
RED DOOR
03.2021 - 07.2022
BUSSER
03.2021 - 09.2021
HIGH SCHOOL DIPLOMA -
KENAI PENINSULA SCHOOL DISTRICT, University of Anchorage Alaska
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