TeAnna Carlson
New York,NY
Summary
Driven professional with a proven track record in exceptional customer service and inventory management, honed at Macys. Skilled in engaging customers and exceeding sales targets through expert product recommendations and loss prevention strategies. Demonstrates a keen ability to enhance shopping experiences, resulting in increased customer satisfaction and loyalty.
Overview
3
3
years of professional experience
Work History
Jewelry Sales Associate
Macys
12.2020 - 06.2023
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Displayed merchandise by arranging in appealing ways to boost sales.
- Wrapped, boxed and weighed bakery department products.
- Prioritized helping customers over completing other routine tasks in store.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Sales Representative
Macys
09.2020 - 06.2023
- Prioritized helping customers over completing other routine tasks in store.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Listened to customer needs and desires to identify and recommend optimal products.
Education
High School Diploma -
Red Mountain High School
05.2013
Skills
- Exceptional customer service
- Loss prevention strategies
- Store maintenance
- Appointment Scheduling
- Customer Assistance
- Inventory Management
- Cash Handling
- Loss Prevention
Timeline
Jewelry Sales Associate
Macys
12.2020 - 06.2023
Sales Representative
Macys
09.2020 - 06.2023
High School Diploma -
Red Mountain High School
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