Shauna Mitchell
Human Resource Partner
Gonzales,LA
Summary
Resourceful HR Partner with 15 years of success in establishing efficient HR departments. Impeccable track record in developing and executing revolutionary HR strategies that improve staff supervision and welfare management, new staff recruitment, risk mitigation, benefits administration, and performance management.
Overview
22
22
years of professional experience
1
1
year of post-secondary education
Work History
Human Resources Partner
S.E.H. CONSULTING LLC
New Orleans, LA
04.2016 - Current
- Formulate methods to capture systems defect trends and simplify defects by 55%: designed and managed defect management process to ensure quality assurance and assist project and risk management
- Advise managers on organizational policy matters, such as equal employment opportunity and sexual harassment, and recommend changes
- Oversee meetings with company laborers and negotiated wage-related demands of over 200 + union members; studied Labor laws to ensure legal compliance with company work policies and suggested modifications
- Design training programs on risk management, including quality assurance and risk mitigation; collaborated with senior management to address employees and achieved 95% quality in the business process
- Design and implemented a human resource management process to improve employee productivity, team cohesion, and job satisfaction across a workforce of 95 in 4 retail outlets
- Negotiate deals on construction contracts with 8 clients, ensuring procedural adherence to construction law; instructed labor on using safety gear during work hours
- Create a 30-member ad-hoc crisis committee to manage labor employment issues; negotiated work hours and labor demands and generated approval on collective bargaining agreement, escaping loss of 2MM+ in production
- Manage 300 personnel as first-ever Program Manager for Legal Division, envisioning transparent, effective communication
- Reduce employees' medical costs by 45%, issuing 50 family plans on medical benefits: appraised insurance plans under the Employee Benefits Law, offering health and life insurance guidance
- Benchmark talent management practices and impact on employee retention; identified gaps between HR strategy and implementation and devised recommendations to reduce attrition by 15%
- Guide 200 + employees and executed performance evaluations of executive staff; constructed process for benchmarking performance on critical metrics and set up organization-wide performance management system
- Utilize statical methods to examine 2 potential improvement scenarios, leading to enterprise-wide integration, and coordinated policy and procedure implementation
- Direct restricting of remuneration policies with reward management team of 8: assessed performance of 200 + employees to suggest changes and increased productivity by 22% in 3 months
- Extend case management services to 150 + families, gathering additional resources relating to numerous communities
- Oversee annual performance appraisals, assessing deviations and ascertaining associated reasons; instructed teams of 10 during advanced training sessions, increasing teams' productivity by 47%
- Facilitate remuneration service delivery team of 30 for the EU region for 2 years; controlled documentation of benefits and mobility programs and advised HR committee on resource optimization, boosting ROI by 41%
- Build lecture material for Personal Skills and create a course, disseminating research material to 500 + students; overseen skill gap analysis, designing skill development programs for future training schedule
- Research and analyze industry trends, financial performance, and debt-equity ratio of 6 portfolio companies
- Execute monthly financial position and variance analysis, investigating discrepancies and compiling financial reports; review financial performance for proposed projects, compiling feasibility reports to ensure 50% profitability
- Create human resource policies, proposing reforms on employee engagement and exit interviews with 25 human resource managers, and approached Logistical Coordinator to schedule management conferences for multiple quarters
- Identify cross-project dependencies and led a team of managers to build project plans, deliverables, and timelines for projects; controlled 15day program planning sessions to mentor new hires for clients.
HR Manager - Strategic Training and Development
BUSINESS ENTERPRISE LLC
Baltimore, MD
06.2001 - 06.2016
- Led 65 year-round employees and clients instructing programs on new products and services globally; facilitated creation of coaching materials, content enhancement, and coaching evaluation models
- Organized new hire orientation programs with 6 HR Directors, facilitated onboarding of 100 + new hires, reviewed training programs and questioners, shared periodical updates to Production teams, reducing on-the-job training time by 28%
- Redefined Development program curricula, planned team debriefs and training for field activities, collaborated with the Program Director, oversaw staff meetings per clients' policies, and reported a 40% increase in employee development
- Collaborated with HR managers in recruitment for 60 + job roles; prepared pre-placement presentations, scheduled 250 + interviews, drafted job descriptions, and organized training sessions for up to 250 new hires
- Designed and rolled out processes to perform forecasting and order processing to optimize inventory and simplify cost by 20%; analyzed production process of 60MM client
- Delivered satellite training in conflict resolution and management, collaborative negotiation, and cross-cultural communication for 19 clients, accelerated and decreased conflict occurrences by 55%
- Administered treatment and charted e-records for 200 + employees, monitoring evaluation and implication procedures
- Conducted and supervised 50 + professional training schedules for 500+ personnel
- Undertook a 2-month training program, completing two database development projects; updated two proprietary databases
- Partnered with trainers to customize programs based on student aptitude leading to a rise in student enrollment by over 35%; formulated training courses for computer skills training used by over 20 trainers.
Education
MBA - Global Strategy Management
TULANE UNIVERSITY, FREEMAN SCHOOL OF BUSINESS
New Orleans, LA 12.2021 - 05.2023
Bachelor of Arts - General Education, management
SOUTHERN UNIVERSITY
May 2003
Skills
- TECHNICAL SKILLS
- Document management software - Atlas Business Solutions Staff Files; Microsoft Office Suites SharePoint Server MOSS; PDF readers; WinOcular
- Enterprise resource planning ERP software - Microsoft Dynamics Hot technology; Oracle PeopleSoft; SAP software
- Human resources software - Human resource management software HRMS; Oracle Taleo; people fluent Performance; UniFocus Watson Human Resources Manager
- Presentation software - Mentimeter; Microsoft PowerPoint In-Demand Hot technology
- Time accounting software - ADP ezLaborManager; ADP Pay eXpert; Kronos Workforce Timekeeper Hot technology; Stromberg Enterprise
Interests
LEADERSHIP & SERVICE
, Executive Board President, SIGMA GAMMA RHO SORORITY INC, EFS CHAPTER
June 2021 - Present
Serve as Executive Head of Advisory Council on strategic planning
Audit Committee Chair, NATIONAL PAN HELLENIC COUNCIL
January 2021 - Present
Administer multinational engagement team of 5 to supervise a $350 internal audit project of the current budget, developed best practices mechanism, and rolled out audit management software to automate audit processes
Timeline
MBA - Global Strategy Management
TULANE UNIVERSITY, FREEMAN SCHOOL OF BUSINESS
12.2021 - 05.2023
Human Resources Partner
S.E.H. CONSULTING LLC
04.2016 - Current
HR Manager - Strategic Training and Development
BUSINESS ENTERPRISE LLC
06.2001 - 06.2016
Bachelor of Arts - General Education, management
SOUTHERN UNIVERSITY
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