Shauna Schaefer
Spokane,WA
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
20
20
years of professional experience
Work History
Claims Assistant
Physicians Insurance A Mutual Company
Spokane, WA
06.2004 - Current
- Performed data entry into internal systems to process claims requests.
- Assisted in the preparation of documents (attorney letters, pleadings, medical records, emails, invoices) for claims processing.
- Provided customer service support to policyholders, claimants, and agents over the phone or via email.
- Ensured compliance with HIPAA regulations when dealing with confidential patient information.
- Set up meetings for internal customers.
- Processed claims for payment are forwarded to appropriate personnel for approval.
Education
Aesthetician
Greenwood Aesthetic Academy
Seattle, WA12-2002
High School Diploma -
Lewis And Clark High School
Spokane, WA06-1997
Skills
- Managing medical records
- Answer company phones
- Microsoft Office
- Coordinating documents
- Processing mail
- Data entry
- Schedule and maintain Claims Department meetings
- Create Claims Department letters and finalize
- File Management
- Team Collaboration
- Documentation Review
Accomplishments
- Physicians Insurance A Mutual Company - Coworker of the Year 2009
References
References available upon request.
Timeline
Claims Assistant
Physicians Insurance A Mutual Company
06.2004 - Current
Aesthetician
Greenwood Aesthetic Academy
High School Diploma -
Lewis And Clark High School
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