Shauna Stadulis
Summary
Professional with strong background in branch management. Skilled in enhancing operational efficiency, driving growth, and fostering team collaboration. Known for adaptability to changing needs and effective problem-solving. Expertise in strategic planning, customer service, and financial oversight. Reliable leader focused on achieving results and empowering teams.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Branch manager
PRP Wine International
10.2023 - 10.2024
- As a Branch manager for PRP Wine International, i collaborated with district manager and corporate board members to maintain and exceed weekly Sales target. Bringing new ideas to the forefront.
- Ambitious in company growth and maintaining client relationships.
- Strong Sales background, Wine knowledge and consulting experience,
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
- Collaborated with senior leadership on strategic planning initiatives to align branch objectives with corporate goals.
- Maintained friendly and professional customer interactions.
- Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Organized wine tasting events at the Tampa, fl warehouse distribution. Show casing new boutique wines and collaborating with existing customer's.
Stress Test Technician
Imaging center
03.2023 - 06.2023
- Collaborating with Physicians and clients, aimed for creating a positive friendly work environment, performing rhythm analysis to physicians, conducting lexiscan chemical exercise stress test and exercise treadmill, efficient in-patient care, ACLS/BLS , cardiovascular terminology, Pharmacology, and able to work independently
- Travel work for a nuclear imaging stress mobile company of tampa, fl
customer service
United Airlines
07.1998 - 05.2018
- Strong Sales background 18 years, excellent in resolving customer disputes, collaborating with team members and management, efficient in time management, alternate lead director position, handle diverse situations, lifting heavy equipment, operating heavy machinery. Sales and accounting of flight reservations.
- Exceeded sales goals through exceptional customer service and product knowledge.
- Provided outstanding customer service by addressing inquiries promptly.
- Coached call center staff through challenging customer service issues.
- Managed customer service operations, including taking orders and resolving complaints.
- Areas i supervised was United airlines ticket counter, baggage claim, boarding flights and flight operations and customer resolutions desk.
Telemetry Monitor Technician
AdventHealth Waterman
11.2011 - 10.2013
- Knowledgeable in interpreting arrhythmia's, quick at responding to emergency situations, conversing with physicians and medical staff, proficient in EKG's interpretation, efficient in organizing and paying attention to details
- Focused on time management
- Hospital critical care setting
Education
Associate of Science - Health Care Management
Polk State College
Winter Haven, FL08-2020
Associate of Science - Business
Valencia College
Orlando, FL08-2018
Skills
- Branch operations management
- Customer service
- Customer relationships
- Excellent time management skills
- Excellent work ethic
- Attention to detail
- Coaching and mentoring
- Team supervision
- Relationship building and management
Certification
- Proficient in microsoft
- 80 WPM
- CPR/AED Certification
- Advanced Cardiac Life Support Certification (ACLS)
- OSHA Certified
- Institute of Central Florida Health and Sciences, Cardiovascular non-Invasive Certification, 2010
- EKG Certified.
- Volunteer at Sarasota Memorial hospital Heart cath lab.
Timeline
Branch manager
PRP Wine International
10.2023 - 10.2024
Stress Test Technician
Imaging center
03.2023 - 06.2023
Telemetry Monitor Technician
AdventHealth Waterman
11.2011 - 10.2013
customer service
United Airlines
07.1998 - 05.2018
Associate of Science - Health Care Management
Polk State College
Associate of Science - Business
Valencia College
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