Shauna Williams-Overton
Maple Heights,OH
Overview
10
10
years of professional experience
Work History
Perishable Clerk
Giant Eagle
Beachwood, OH
09.2013 - Current
- Assisted in building store displays, effectively implementing layout plans determined by district leaders.
- Unloaded, transported and stocked merchandise with commitment to optimal freshness.
- Rotated perishable merchandise to facilitate quick product searches.
- Controlled levels of damaged goods via best sorting practices implementation, reducing waste and store losses Amount%.
- Coordinated product rotation according to expiration date and quality parameters.
- Organized storage areas to maximize capacity, minimize product handling and satisfy temperature requirements.
- Delegated workload of department fairly and evenly and motivated team to top performance and loyalty.
- Designed and delivered training for perishable department associates in required skills and areas of job responsibilities.
- Greeted customers, helped locate merchandise and suggested suitable options.
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
STNA
Kindred Healthcare Inc.
Lyndhurst, OH
11.2008 - 04.2010
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Education
Shaw High School
East Cleveland,Oh08.1997
Skills
- Safety and Cleanliness Standards
- Excellent Written and Verbal Communication
- Food Safety Guidelines
- Building Customer Relationships and Loyalty
- Safety Protocols
- Workforce Management
- Customer Satisfaction
- Sales and Promotions
Timeline
Perishable Clerk
Giant Eagle
09.2013 - Current
STNA
Kindred Healthcare Inc.
11.2008 - 04.2010
Shaw High School
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