Shauna Brooke Ingram
Winter Park,FL
Summary
I am a dedicated worker with excellent experience in the customer service industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Yoga Instructor
Just Breathe Salt Therapy And Wellness Spa
01.2023 - Current
- Certified through Yoga Alliance
- Planned and led yoga classes by selecting appropriate poses and sequences to meet abilities of individual students.
- Provided guidance and instruction on breathing techniques, meditation and other elements of yoga practice.
- Built relationships with students to boost rapport and word-of-mouth referrals.
- Addition of Crystal Bowl Sound Baths during the end of class or offered privately
Front Desk Representative
Just Breathe Salt Therapy And Wellness Spa
09.2022 - Current
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Used internal software to process reservations, check-ins and check-outs.
- Developed and maintained positive relationships with guests for satisfaction.
Bar Manager
Beef 'O' Brady's
08.2020 - 04.2022
- Closed out cash register and prepared cashier report at close of business.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
Education
Master of Science - Acupuncture And Oriental Medicine
Florida College of Integrative Medicine
Orlando, FL06.2025
Bachelor of Science - Professional Health Studies
Florida College of Integrative Medicine
Orlando, FL06.2025
Bachelor of Science - Exercise And Nutrition Science
University of Montevallo
Montevallo, AL05.2021
Skills
- Greeting Guests
- Cash Handling
- Problem-Solving Skills
- Time Management
- POS Systems
- Group and Individual Yoga Instruction
- Breathing Techniques
- Sound Therapist
Certification
- Certified Yoga Instructor - Yoga Alliance 200
Timeline
Yoga Instructor
Just Breathe Salt Therapy And Wellness Spa
01.2023 - Current
Front Desk Representative
Just Breathe Salt Therapy And Wellness Spa
09.2022 - Current
Bar Manager
Beef 'O' Brady's
08.2020 - 04.2022
Master of Science - Acupuncture And Oriental Medicine
Florida College of Integrative Medicine
Bachelor of Science - Professional Health Studies
Florida College of Integrative Medicine
Bachelor of Science - Exercise And Nutrition Science
University of Montevallo
- Certified Yoga Instructor - Yoga Alliance 200
Similar Profiles
Kate Marie PowellKate Marie Powell
Receptionist at Halo Salt Room & Wellness SpaReceptionist at Halo Salt Room & Wellness Spa
Eliza AhartEliza Ahart
Self Employed/Owner, Licensed Massage Therapist at Nourish Massage Therapy & Wellness SpaSelf Employed/Owner, Licensed Massage Therapist at Nourish Massage Therapy & Wellness Spa
Sarah AnnelloSarah Annello
Administrative Assisant at Breathe Massage and WellnessAdministrative Assisant at Breathe Massage and Wellness