SHAUNE Lynch
Lake Worth,FL
Summary
Highly and diligent Security professional with thirty plus years of experience monitoring facility staff and visitors to maintain order and safety. Demonstrate to learn new procedures and policies using defensive tactics within strict guidelines. Leverages excellent listening and service skills in emergency response and evaluation procedures.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Security, Shift Supervisor
Platinum Group Security
10.2015 - Current
- Maintain a safe environment for employees and visitors through diligent patrolling and monitoring of premises.
- Manage access control systems, ensuring only authorized personnel were granted entry into sensitive areas.
- Ensure a high level of customer satisfaction by addressing concerns promptly and professionally.
- Reduce security incidents by conducting thorough evaluations of potential risk factors and addressing vulnerabilities.
- Record incident reports with detailed accounts of occurrences.
- Conduct regular patrols of facility to detect and deter security threats.
Front Desk Manager
First Services Residential
01.2013 - Current
- Prioritize safety protocols by enforcing security measures at all entrance points and enhance building security by conducting regular patrols and monitoring CCTV systems.
- Ensure data accuracy through regular audits of guest profiles and process incoming packages efficiently, logging them accurately in the tracking system before notifying residents of their availability for pickup.
- Maintain an organized workspace at the front desk, Promote a positive atmosphere by greeting all individuals warmly upon arrival at the property entrance.
- Provide top-notch customer service to residents and visitors, addressing concerns and answering inquiries promptly.
- Contribute to a safe living environment by enforcing community rules and regulations consistently.
- Maintain a professional demeanor while managing access control, ensuring only authorized personnel entered the premises.
Security Officer
IPC Security
12.2007 - 01.2008
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
- Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
- Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Evaluated the effectiveness of existing security measures by conducting regular audits on systems, processes, and incident reports to identify areas for improvement.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Regulated vehicle and pedestrian traffic onto building grounds.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Conducted regular patrols of key areas to spot and control security concerns.
- Reported suspicious activities and persons to law enforcement.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Checked and verified photo identification prior to granting facility access.
- Responded quickly to emergency situations to assess and deflect issues.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Interacted assertively but non-confrontationally with personnel and general public.
- Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public.
- Monitored CCTV cameras and alarm systems for security breaches.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
Gate House Security
Securitas Security Services USA
01.2000 - 03.2007
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Prevented unauthorized access to restricted areas by rigorously checking identification badges or credentials as required.
- Demonstrated professionalism during interactions with residents, guests, vendors, and contractors to uphold community reputation.
- Maintained a safe environment for residents and visitors by swiftly addressing any suspicious activities or safety hazards.
- Identified potential security vulnerabilities by conducting regular audits of property access points, perimeter fencing, and alarm systems.
- Detected early signs of potential issues or disruptions by actively observing behavioral patterns among individuals entering the property premises.
- Mitigated risk of unauthorized entry into residential units by keeping keys secure at all times while on duty.
- Increased resident satisfaction with prompt assistance at the front gate, providing directions, and answering inquiries.
- Streamlined visitor check-in process by implementing an organized system for logging vehicle details and verifying guest identity.
- Established trust with residents and built rapport through consistent, courteous service at the front gate.
Shipping and Receiving Clerk
Noreen Mckeen Residential
01.1998 - 02.2007
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Completed basic mathematical calculations to check weights and dimensions of shipments.
- Communicated with vendors and suppliers to verify timely delivery of goods.
- Processed required paperwork to expedite handling of shipped and received goods.
- Maintained accurate inventory levels through regular cycle counts and updating the warehouse management system accordingly.
- Reviewed order data to verify transactions and shipping dates.
Education
GED -
St. James High School
Fort Pierce , United States12.2007
Skills
- Access Control
- Policy Enforcement
- Crisis Management
- Computer Skills
- CCTV Monitoring
- Alarm systems
- Incident Reporting
- Security management
- Access systems and patrol
- CCTV experience
- Safety and security procedures
- Surveillance
- DHS Armed Handgun Training
- Physical Security
Certification
- Certified Security Officer Training, Completed 175 hours of Security Training Completed. HHS Security Training School - 1991
Timeline
Security, Shift Supervisor
Platinum Group Security
10.2015 - Current
Front Desk Manager
First Services Residential
01.2013 - Current
Security Officer
IPC Security
12.2007 - 01.2008
Gate House Security
Securitas Security Services USA
01.2000 - 03.2007
Shipping and Receiving Clerk
Noreen Mckeen Residential
01.1998 - 02.2007
GED -
St. James High School
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