Shaunese Wright
Greensburg,LA
Summary
Certified Clinical Medical Assistant (CCMA) with 8+ years of healthcare experience supporting patient care, cardiovascular services, care coordination, referrals, and clinical operations. Skilled in patient assessment, EKGs, phlebotomy, procedure scheduling, prior authorizations, patient education, and EMR documentation. Experienced working in fast-paced clinical and remote environments while coordinating effectively with patients, providers, and multidisciplinary teams. Recognized for strong communication, organization, adaptability, and compassionate patient-centered care.
Overview
1
1
Certification
14
14
years of professional experience
Work History
Cardiovascular Medical Assistant
Cardiovascular Institute of the South
Zachary, LA
11.2025 - Current
- Assisted with stress tests, echocardiograms, and scheduling cardiac procedures.
- Prepared patients for examinations and diagnostic testing.
- Assisted cardiologists with exams and clinical procedures.
- Coordinated referrals, testing, and follow-up appointments.
- Documented patient information accurately in EMR.
- Provided patient education and follow-up instructions and medication management.
Remote Patient Care Coordinator
United Health Group, Optum
Wisconsin Dells, WI
06.2022 - 09.2025
- Patient Outreach & Follow-Up
- Referral Coordination
- Prior Authorization
- Insurance Verification
- Appointment Scheduling
- Care Navigation
- EMR/EHR Documentation
- Medical Records Management
- HIPAA Compliance
- Clinical Documentation
- Provider Communication
- Patient Education
- Care Management
- High-Volume Call Management
- Data Entry & Accuracy
- Problem Resolution
- Multidisciplinary Collaboration
- Microsoft Office & Electronic Systems
- Time Management
- Independent Remote Work
Lane Regional Medical Center
Certified Medical Assistant
Zachary, LA
10.2015 - 2021
- Assisted patients with routine examinations and procedures, ensuring comfort and understanding.
- Collaborated with healthcare team to support patient care initiatives and improve workflow efficiency.
- Maintained accurate patient records using electronic health record (EHR) systems for streamlined documentation.
- Educated patients on treatment plans, medication instructions, and preventative care practices effectively.
- Medical Assistant – Float PoolProvided clinical support across multiple hospital departments and specialty clinics based on staffing needs.
Certified Nursing Assistant
St.helena Parish Hospital
12.2012 - 07.2014
- Documented patient care activities accurately in electronic health records.
- Collaborated with healthcare team to develop individualized care plans.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
Education
Certified Clinical Medical Assistant -
Fortis College
Baton Rouge, LA06.2018
Certified Nursing Assistant -
Northshore Technical College
Greensburg, LA05.2011
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital signs monitoring
- EMR / EHR
- Direct patient care
- Clinical documentation
- Patient-focused care
- Phlebotomy
- Reliable team player
- Maintaining confidentiality
- Professionalism and ethics
- Insurance verification
- Appointment setting
- Medical records management
- Complex Problem-solving
- Prioritizing stat orders
- Medical billing and coding
- Diagnostic procedures
- Emergency response preparedness
- Indirect patient care
- Conflict resolution
- Case management
Certification
Certified nursing assistant
Certified medical assistant
Timeline
Cardiovascular Medical Assistant
Cardiovascular Institute of the South
11.2025 - Current
Remote Patient Care Coordinator
United Health Group, Optum
06.2022 - 09.2025
Lane Regional Medical Center
Certified Medical Assistant
10.2015 - 2021
Certified Nursing Assistant
St.helena Parish Hospital
12.2012 - 07.2014
Certified Clinical Medical Assistant -
Fortis College
Certified Nursing Assistant -
Northshore Technical College