Giavonni Hammock
Atlanta,GA
Summary
Knowledgeable Certified Medical Assistant with an exceptional background of over 10+ years handling fast-paced clinical environments. Quality-driven and safety-oriented with excellent interpersonal and relationship-building abilities. Experienced in collaborating across disciplines to support patient needs and enhance care.
Overview
16
16
years of professional experience
Work History
Medical Assistant - Cardiovascular Medicine
Wellstar Medical Group
01.2024 - Current
- Prepare treatment rooms for patients by cleaning surfaces and restocking supplies.
- Interview and engaged patients to obtain medical history, chief complaints and vital signs.
- Maintain inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
- Taught patients about medications, procedures, and care plan instructions.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Measured patient pulse oximetry.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Self-motivated, with a strong sense of personal responsibility.
- Performed EKGs for multiple patients daily.
- Motivated and encouraged team members to communicate more openly and constructively with each other.
- Protected patients by observing strict HIPAA guidelines.
- Answered multi-line phone system and directed callers to requested personnel and departments.
ED Technician II/ Unit Secretary- Emergency Room
WellStar Atlanta Medical Center South
05.2008 - 01.2023
- Measured vital signs and took medical histories to prepare patients for examination.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
- Collaborated with local pharmacies to resolve and clarify issues with patient medication.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Relayed messages from patients to physicians about concerns, condition updates to facilitate treatment.
- Educated patients about medications, procedures and physician's instructions.
- Followed principles of asepsis and infection control to meet patient safety guidelines.
- Cleaned and maintained medical equipment following procedures and standards.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Safely transported patients by wheelchair, stretcher, or bed to other units.
- Enhanced patient care by efficiently managing medical records and promptly scheduling appointments.
- Assisted with the training and onboarding of new unit secretaries, sharing expertise and best practices to ensure their success in the role.
- Boosted staff morale through clear communication, professionalism, and collaboration in daily activities across various roles within hospital settings.
- Answered phone calls and messages for multiple physicians, and handling patient inquiries.
Education
Clinical Certified Medical Assistant - Medical Assisting
National Healthcareer Association
10.2023
Medical Assistant Diploma - Medical Assisting Certificate
Draughons College
Atlanta, Ga05.1994
High School Diploma -
Louis D Brandeis
New York, United States06.1988
Skills
- Front Office Specialist
- Epic Systems
- HIPAA Compliance
- Customer Service
- PPE Compliance
- Safety Procedures
- Treatment Room Preparation
- Specimen Testing and Analysis
- Operating EKG Equipment
- Venipuncture and Phlebotomy
- Wound Care and Irrigation
- Suture Removal
- Splinting
- First Aid/CPR/BLS
- Infection Control
- Proper Sterilization Techniques
- Medication Administration
- Diagnostic Testing
- Cleaning and Sanitizing
- Inventory Restocking
- Injections
Timeline
Medical Assistant - Cardiovascular Medicine
Wellstar Medical Group
01.2024 - Current
ED Technician II/ Unit Secretary- Emergency Room
WellStar Atlanta Medical Center South
05.2008 - 01.2023
Clinical Certified Medical Assistant - Medical Assisting
National Healthcareer Association
Medical Assistant Diploma - Medical Assisting Certificate
Draughons College
High School Diploma -
Louis D Brandeis
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