Summary
Overview
Work History
Education
Skills
Organizations and activities
Certification
Timeline
Generic

Shauni Harris

Fort Worth,TX

Summary

Results-driven and reliable leader with positive attitude and passion for providing high-quality advice and guidance to clients. Proven ability to identify customer needs, resolve conflicts and build strong relationships. Possesses excellent problem-solving, communication and interpersonal skills.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Regional Advisor

Texas A&M University
03.2023 - Current
  • Manage recruitment territory by contacting, visiting, and informing
  • Assure that enrollment goals are met regarding applications
  • Initiates, plans, and executes special projects in conjunction with goals and objectives of a department
  • Develops and implements specific recruitment projects and management tasks as assigned
  • Create and conduct training modules for office staff
  • Completes routine reports related to recruitment, projections, conversions, personal schedule, travel, special programs, and/or expense reports
  • Responsible for customer service & crisis management de-escalation.

Flight Attendant

American Airlines
09.2013 - 01.2023
    • Conducted pre-flight aircraft safety checks while briefing pilots
    • Assisted passengers and other crew-members in safety and emergency procedures
    • Verified aircraft and passenger compliance with policies, regulations, and safety guidance
    • Provided assistance to 300+ passengers
    • Increased customer loyalty through personalized interactions
    • Identified customer needs, resolved conflicts, and built strong relationships.

Executive Administrative Assistant

MBS Whole Health
09.2021 - 07.2022
  • Maintained confidentiality when handling sensitive information, protecting company interests and employee privacy.
  • Handled administrative tasks such as expense report processing or invoice reconciliation efficiently; allowing executives to focus on high-priority responsibilities without distraction.
  • Coordinated and booked airfare, hotel and ground transportation and prepared itinerary to facilitate successful trips.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Handled scheduling for executive's calendar and prepared meeting agenda and materials.

Executive Administrative Assistant

Amazing Journeys
01.2018 - 07.2021
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Assisted in the development of presentations, effectively conveying crucial information to stakeholders.
  • Handled administrative tasks such as expense report processing or invoice reconciliation efficiently; allowing executives to focus on high-priority responsibilities without distraction.
  • Handled scheduling for executive's calendar and prepared meeting agenda and materials.
  • Managed budgets and expenses, maintaining financial records for accurate reporting and analysis.

Education

Bachelor of Science: Public Relations -

Ferris State University
Big Rapids, MI

Skills

  • Leadership and Team building
  • Customer Service
  • Administrative Support
  • Problem Solving
  • Sales and Customer service training
  • Master calender management
  • Event Coordination
  • Document Preparation
  • Presentations and public speaking
  • Self-motivated
  • Organized
  • Effective Communication

Organizations and activities

  • DARN (DFW Admissions Regional Network), Professional Development Committee, Present
  • BNI (Business Network International, All Stars), Member, 2019, Present
  • DSP (Delta Sigma Pi Professional Fraternity), Historian, Member, 2010, Current

Certification

Agile Project Management Professional

Management and Strategy Institute, April 2022

Timeline

Regional Advisor

Texas A&M University
03.2023 - Current

Executive Administrative Assistant

MBS Whole Health
09.2021 - 07.2022

Executive Administrative Assistant

Amazing Journeys
01.2018 - 07.2021

Flight Attendant

American Airlines
09.2013 - 01.2023

Bachelor of Science: Public Relations -

Ferris State University

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Shauni Harris