Shauni Houghtaling
Portland,OR
Summary
With 20+ years of Security and Customer Service knowledge
Overview
33
33
years of professional experience
1
1
Certification
Work History
SOC Operations
Allied Universal Security Services
Portland, OR
07.2021 - Current
- 20+ years in a Corporate setting
- Monitoring cameras
- Dispatching
- Documentation
Unarmed Security Officer
Securitas
Redwood City
08.2017 - 04.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
- Answered inquiries and resolved or escalated issues to management personnel to ensure client satisfaction
- Monitored and screened visitors to verify accessibility to inter-office personnel
- Monitored premises, screened visitors, updated logs and issued passes to maintain security.
Unarmed Security Officer
Universal Protective Services
Scotts Valley
09.2008 - 04.2009
- Enforced security regulations
- Documented reports of suspicious activity
- Licensed professional security officer for 18 years.
SOC Operator
Securitas
Scotts Valley
03.1991 - 09.2008
- 18 years experience in a corporate setting
- Badging
- Report writing
- Team work
- Followed Seagate Technology's standard duties and procedures
- Performed all security functions, including Issuing Keys, Photo Id's, Background investigations.
Education
High School Diploma - Customer Service
Aptos High School
Aptos, CASkills
- Security
- Client relations
- Data entry
- Documentation
- Punctual
- Customer Service
- Guest Service
- Lobby
Certification
- Security permit
- TSA STA certificate
- FEMA certificates
- Concealed handgun permit
Timeline
SOC Operations
Allied Universal Security Services
07.2021 - Current
Unarmed Security Officer
Securitas
08.2017 - 04.2021
Unarmed Security Officer
Universal Protective Services
09.2008 - 04.2009
SOC Operator
Securitas
03.1991 - 09.2008
High School Diploma - Customer Service
Aptos High School