Shaunta Gibbs
Milwaukee,WI
Summary
Compassionate CBRF Residential Supervisor with expertise in resident care, staff supervision, and medication management. Demonstrates strong leadership in fostering teamwork, accountability, and compliance with facility policies and state regulations. Committed to maintaining a safe and respectful environment that enhances the quality of care for residents.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Residential Supervisor
Sky Residential
Franklin, Wisconsin
02.2025 - Current
- Supervised and supported direct-care staff to deliver safe, respectful, person-centered care for residents.
- Coordinated daily residential operations, managing staffing, assignments, and shift coverage to meet residents' needs.
- Monitored staff performance, providing coaching and feedback to uphold quality standards.
- Ensure medications are administered and documented according to physician orders, facility policies, and applicable regulations.
- Review resident documentation, progress notes, medication records, and incident reports for accuracy and completeness.
- Assist with developing and following individualized care plans based on each resident's needs and preferences.
Laundry Manager
Riverworks Coin Laundry
Milwaukee, Wisconsin
09.2017 - 02.2025
- Managed daily coin laundry operations at Riverworks Coin Laundry.
- Trained staff on customer service and laundry procedures to enhance customer satisfaction.
- Resolved customer complaints promptly to foster positive relationships and improve service quality.
- Supervised washer, dryer, and folding area cleanliness throughout shifts.
- Inspected machines for performance issues and reported needed repairs.
- Scheduled shift coverage and delegated cleaning tasks.
- Maintained supply levels for detergents, coins, and cleaning products.
- Monitored and maintained inventory levels of supplies such as detergent, bleach, fabric softener and other cleaning materials.
- Handled cash drawers and balanced daily register counts.
Education
GED -
Milwaukee Area Technical College
Milwaukee, WI01-2005
Skills
- Medication administration
- Incident reporting
- Care plan review
- Healthcare coordination
- Quality assurance
- Residential operations
- Staff scheduling
- Scheduling expertise
- Team supervision
- Staff training
- Resource management
- Decision making
- Conflict resolution
- Effective communication
- Residential supervision
Certification
- Medication Administration - 2/13/2025
- First Aid and Choking -2/11/2025
- Standard Precautions - 2/10/25
- Fire Safety -2/10/25
Timeline
Residential Supervisor
Sky Residential
02.2025 - Current
Laundry Manager
Riverworks Coin Laundry
09.2017 - 02.2025
GED -
Milwaukee Area Technical College