Shauntarra Ferguson
Palm Coast
Summary
Professional with experience in behavioral health care, prepared for this role. Skilled in patient care, crisis intervention, and therapeutic support with strong communication abilities. Focused on team collaboration and adaptability to changing needs. Reliable and results-driven, with commitment to improving patient outcomes and fostering supportive environment.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Behavioral Health Technician
Aya Healthcare/Valleywise Behavioral Hospital
Phoenix, AZ
07.2025 - Current
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Developed and maintained positive relationships with clients to create safe and supportive environment.
- Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
- Used Software to document patient information, progress notes, and treatment plans.
- Maintained patient records, documenting changes in patient condition.
- Took patient blood pressure and pulse rate, reporting findings in health charts.
- Safety rounding on patients
Mental Health Technician
SandyPines Residential Treatment Center
Tequesta, FL
07.2022 - 07.2025
- Monitored patient behavior and emotional well-being, ensuring safety and compliance with treatment plans.
- Assisted in daily living activities, fostering independence and enhancing quality of life for residents.
- Implemented therapeutic interventions under direction of licensed staff, promoting positive coping strategies.
- Documented patient progress accurately, contributing to effective treatment planning and communication among care teams.
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
Behavioral Health Technician
Aya Healthcare/Akron Children’s Hospital
Akron, OH
06.2024 - 05.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Monitored client progress and documented behavioral data for analysis and reporting
- Facilitated group sessions to promote social skills and peer interactions among clients
- Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
- Promoted positive behaviors by reinforcing desired actions and effectively addressing challenging issues.
- Worked as part of collaborative team to address changing needs of children and families.
Behavior Technician
The Recovery Team
Delray Beach, FL
02.2021 - 06.2024
- Ensure all case records and files were maintained in a proper manner and in accordance with confidentiality policy. Follow the client schedule as defined and ensure the clients are present and on time. Assist clinical team with against medical advice. Assist medical with getting patients for medication pass, doctor’s appointments and assessments. Conducted patient room search as directed by supervisor and clinical team. Responsible for checking in KIPU for any open intake forms.
CNA - Certified Nursing Assistant
Horizon Care Services
North Palm Beach, FL
09.2014 - 06.2024
- Provided compassionate patient care, ensuring comfort and safety in daily activities.
- Monitored vital signs and documented changes in patient conditions.
- Provided emotional support to patients and families during challenging times.
- Maintained cleanliness and organization of patient rooms and equipment.
- Advocated for patient needs, enhancing overall care experience and satisfaction.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
Education
High school diploma - undefined
Palm Beach Gardens High School
Palm Beach Gardens, FL05.2002
Skills
- Conflict de-escalation
- Mental health support
- Crisis handling
- Patient observation
- Group facilitation
- Rounds management
- Patient assessment
- Progress monitoring
- Suicide prevention
Certification
- AED Certification
- First Aid Certification
- Teaching Certification
- CNA
- CPR Certification
- CPI Certification
- Child Development Associate Certification
- BLS Certification
Timeline
Behavioral Health Technician
Aya Healthcare/Valleywise Behavioral Hospital
07.2025 - Current
Behavioral Health Technician
Aya Healthcare/Akron Children’s Hospital
06.2024 - 05.2025
Mental Health Technician
SandyPines Residential Treatment Center
07.2022 - 07.2025
Behavior Technician
The Recovery Team
02.2021 - 06.2024
CNA - Certified Nursing Assistant
Horizon Care Services
09.2014 - 06.2024
High school diploma - undefined
Palm Beach Gardens High School