Shaunte Lee
Washington,DC
Summary
Seasoned professional with 12 years of experience, including a Site Supervisor role managing a team of 20 and overseeing 520+ hours. Skilled in payroll, administrative duties, hiring, and training, with a strong focus on customer service and incident management. Seeking a Supervisor position to leverage extensive leadership and operational expertise.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Manager
Prometric
Washington, DC
01.2024 - Current
- Oversee daily operations, manage a team of professionals, ensure the delivery of exceptional customer service, and maintain compliance with Prometric's policies and procedures.
Administrative
Inspiring Kidz LLC
Washington, MD
01.2023 - Current
- Oversee payroll operations and administrative tasks to ensure smooth office functioning.
- Handle enrollment processes for new children and recruit qualified teaching staff while effectively managing the office budget.
Site Supervisor
Allied Universal
National Harbor, MD
05.2019 - 11.2023
- Oversaw scheduling and time management for a team, ensuring efficient allocation of 520 hours and minimizing overtime through strategic planning.
- Conducted recruitment, hiring, and comprehensive training for new employees, enhancing team performance and service quality.
- Collaborated with management to analyze and investigate incidents, improving response strategies and operational procedures.
Teacher
Waterfront CDC
Washington, DC
09.2012 - 05.2019
- Developed weekly lesson plans that facilitated engaging and educational activities for children.
- Ensured the safety and well-being of all students through vigilant supervision and adherence to safety protocols.
Education
Diploma -
Potomac High School
Oxon Hill, MDSome College (No Degree) -
University of Phoenix
Tempe, AZCertification
- 90 Hour Child Care Certification
- CDA (Child Development Associate)
- Certified in multiple training courses, Allied Universal Security Services
- Security guard card, MD, VA and DC
Timeline
Manager
Prometric
01.2024 - Current
Administrative
Inspiring Kidz LLC
01.2023 - Current
Site Supervisor
Allied Universal
05.2019 - 11.2023
Teacher
Waterfront CDC
09.2012 - 05.2019
Diploma -
Potomac High School
Some College (No Degree) -
University of Phoenix