Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shaunte' Meyers

Fort Worth,TX

Summary

Seeking a position that will benefit from my over 18 years of customer service experience,management, positive interaction skills with staff and customers Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.

Overview

17
17
years of professional experience

Work History

Business Relationship Expert

PayPal
07.2022 - Current
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Goal-oriented professional with proven success in applying analytical skills to solve complex problems and overcome challenges. Dedicated to enhancing team performance and driving business success.
  • Provided professional services and support in a dynamic work environment.
  • Excellent communication skills, both verbal and written.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Exercised leadership capabilities by successfully motivating and inspiring others.

Customer Service Rep

T-Mobile Call Center
03.2013 - Current
  • Answering calls efficiently and calming angry customers
  • Providing general knowledge on customer accounts
  • Moving swiftly to handle the customer services and needs in an urgent manner.

Certified Nursing Assistant

Larksfield Place
02.2012 - 03.2013
  • Provide high-quality patient care as in rehabilitation, home healthcare, and nursing home settings
  • Commended for chart accuracy, effective team collaboration, patient relations, and consistent delivery of empathic care.

Certified Nursing Assistant

Gracious Senior Living
06.2010 - 02.2012
  • Good aptitude in understanding the importance of both verbal and non-verbal conversation
  • Highly skilled in providing personal care to patients with grooming, cleaning, and personal hygiene.

Customer Service Rep

Dillard's
11.2009 - 06.2010
  • Listen attentively to customers' clothing needs and questions
  • Helping customers find the items that they truly desire
  • Handling cash, card, and checking transactions promptly.

Customer Service Rep

Convergy's
11.2007 - 11.2009
  • Responded to telephone inquiries and maintained inbound calls
  • Assisted in customers' questions about their home systems
  • Maneuvered my computer system efficiently to be able to help customers in a timely manner.

Education

Certified Nursing Assistant and Home Health Aide -

Wichita Area Technical College

Diploma - undefined

East High School

Completed some college courses - undefined

Dodge City Community College
01.2007

Skills

  • Flexible and Adaptable
  • First Aid/CPR
  • Time Management
  • Attention to Detail
  • Microsoft Word
  • Analytical and Critical Thinking
  • Team building
  • Analytical Thinking
  • Dependable and Responsible

Timeline

Business Relationship Expert

PayPal
07.2022 - Current

Customer Service Rep

T-Mobile Call Center
03.2013 - Current

Certified Nursing Assistant

Larksfield Place
02.2012 - 03.2013

Certified Nursing Assistant

Gracious Senior Living
06.2010 - 02.2012

Customer Service Rep

Dillard's
11.2009 - 06.2010

Customer Service Rep

Convergy's
11.2007 - 11.2009

Certified Nursing Assistant and Home Health Aide -

Wichita Area Technical College

Diploma - undefined

East High School

Completed some college courses - undefined

Dodge City Community College
Shaunte' Meyers