Shauntel Cartahena
Aurora,CO
Summary
Detail-oriented Medical Assistant proficient in patient preparation and surgical assistance. Extensive experience in team training and managing clinical workflows, ensuring high standards of patient care and operational effectiveness.
Overview
11
11
years of professional experience
Work History
Registered Medical Assistant
Kindbody
2025.10 - Current
- Training new hires, Performing high volume of blood draws, Vitals, Medical terminology, Patient consultations, Answering incoming calls, Scheduling appointments, Processed payments, Checked patients in/out, Cleaning and stocking exam rooms and operating room with appropriate supplies, Transmitting specimens, Sterile processing using autoclave, Autoclave maintenance, Prepared patients for surgical procedures, Assisting surgeons with various surgical procedures while maintaining sterile field.
- Experience and knowledge with Kindbody EMR and Trellis.
Registered Medical Assistant
CNY Fertility
2024.12 - 2025.10
- Performed high volume blood draws and IVs for lipid infusion while ensuring accurate vital sign assessments and effective patient consultations.
- Utilized eIVF system to streamline patient data management and enhance communication among team members.
Medical Assistant/Surgery Scheduler/OR PACU
Shady Grove Fertility
2021.02 - 2024.01
- Training new hires, Performing high volume of blood draws, Vitals, Medical terminology, Patient consultations, Answering incoming calls, Scheduling appointments, Processed payments, Checked patients in/out, Cleaning and stocking exam rooms and operating room with appropriate supplies, Transmitting specimens, Sterile processing using autoclave, Autoclave maintenance, Prepared patients for surgical procedures, Provided patient with proper discharge care, Assisting surgeons with various of surgical procedures while maintaining sterile field, Coordinated surgeries for all providers at multiple facilities, Obtained insurance verifications and benefits/prior authorizations.
- Experience and knowledge with FERT, NextGen, and Phreesia.
Lead Medical Assistant
US Dermatology Partners
2023.03 - 2023.11
- Transcribed physicians' note, Training new hires, Providing support to my team and physician, Oversee and manage clinical flow/interaction of clinical staff/and all daily functions, Ensure all MAs provide quality medical treatment, Ability to manage patient complaints with resolutions, Medical terminology, Patient consultations, Answer incoming calls, Scheduling appointments, Provided results to patient such as any laboratory tests/image findings, Cleaning and stocking exam rooms with appropriate supplies, Collection/transmitting of blood and tissue samples, Sterile processing using autoclave, Autoclave maintenance, Prepared patients for surgical procedures, Provided patient with post operative support and education on proper discharge care, Assisting surgeon with various surgical procedures while maintaining sterile field, Preparing and assisting physician with cosmetic procedures, Coordinated and scheduled surgeries, Authorized medication refills and provided detailed prescription information to pharmacies, Submitted biologics paperwork.
- Experience and knowledge with EMA, NextGen, and iPledge.
Medical Assistant
Sentara Hand Surgery Specialists
2019.07 - 2020.11
- Vitals, Medical Terminology, Patient consultation, Pre-operative instructions, Cleaning rooms, Stocking rooms, Triaging faxes, Transmitting specimens, Assisting surgeons with in office procedures, Preparing rooms with required medications and instruments for various procedures, Medication refill requests, Suture removals, Cast removals, Wound care, Answering incoming patient calls, Returning patient phone calls, Scheduling surgical procedures, Obtaining insurance verifications/prior authorizations, Obtaining prior authorizations for humana military, Diagnostic/Radiology orders, Scheduling established, new patient, and post-operative appointments, Scheduling EMG appointments, Patient check out, FMLA/Disability paperwork.
- Experience and knowledge with Epic.
Medical Assistant
UCH ENT Specialists
2017.06 - 2019.02
- Vitals, Medical Terminology, Patient consultation, Pre-Ops, Cleaning rooms, Stocking rooms, Faxes, Phlebotomy, Transmitting specimens, Billing patients, Assisting Doctors with maneuvers, Assisting Doctors with Botox Injections, Preparing rooms with required Medications/Instruments for various procedures, VNG Orders, Medication refill requests, Nebulizer Treatments, High Level Disinfection of instruments, Ordering Medications, Suture/Staple removals.
- Experience and knowledge with EPIC.
Medical Assistant
Colorado ENT Specialists
2017.03 - 2017.05
- Vitals, Medical Terminology, Preparing patients for exams, Telephone calls, Transmitting specimens, Cleaning rooms, Stocking rooms, Assisting Doctors with minor procedures/biopsies, High Level Disinfection of instruments, Word/PP/Excel.
- Experience and knowledge with EPIC
Medical Assistant
MedNow Clinics
2015.12 - 2016.02
- Demonstrated proficiency in EMR systems, facilitating accurate and efficient patient documentation.
- EKG, Phlebotomy, Vitals, Medical Terminology, Ear Irrigations, Urinalysis, Vaccinations, Visual Acuity, and Spirometry.
- Accumulated 240 hours of clinical experience in diverse healthcare settings, enhancing patient care.
Education
Medical Assisting Diploma Program -
Concorde Career College
Aurora, CO2016-01
Certified Nursing Assistant Letter of Completion -
Compass Nursing Arts
Lafayette, CO2012-01
Skills
- Vital Signs
- Patient Check In/Out
- Appointment Scheduling
- Patient interviews
- Urine and Serum HCG Testing
- Urinalysis
- EKG
- Holter Monitor
- Cast/Suture Removal
- Ear/Eye Irrigation
- Auditory/Visual Acuity
- Nebulizer Treatments
- Spirometry
- Venipuncture/Phlebotomy
- Injections/Vaccinations
- HCT/HGB
- Wound Care
- Bandaging
- Cryotherapy/Thermotherapy
- Instrument Sterilization
- Medical Terminology
- Prepare Patient for Exams
- Specimen collection
- Insurance Verification
- Patient Record Management
- Healthcare Software
- Patient Education
- Data Entry
- Electronic Health Records
- EHR
Timeline
Registered Medical Assistant
Kindbody
2025.10 - Current
Registered Medical Assistant
CNY Fertility
2024.12 - 2025.10
Lead Medical Assistant
US Dermatology Partners
2023.03 - 2023.11
Medical Assistant/Surgery Scheduler/OR PACU
Shady Grove Fertility
2021.02 - 2024.01
Medical Assistant
Sentara Hand Surgery Specialists
2019.07 - 2020.11
Medical Assistant
UCH ENT Specialists
2017.06 - 2019.02
Medical Assistant
Colorado ENT Specialists
2017.03 - 2017.05
Medical Assistant
MedNow Clinics
2015.12 - 2016.02
Medical Assisting Diploma Program -
Concorde Career College
Certified Nursing Assistant Letter of Completion -
Compass Nursing Arts