Summary
Overview
Work History
Education
Skills
Certification
references
Timeline
Generic

Shaurya Arya

Norcross,GA

Summary

Experienced and results-oriented professional specializing in report development, presentation creation, and sales analysis. A skilled Report Developer adept at crafting standard and custom reports, as well as dashboards to meet various business requirements. Demonstrated ability to seamlessly integrate and collaborate within teams, with expertise in business analysis and testing processes. Specialized in data management, including bulk data loading and auditing for data cleanliness. Innovator in data transformation techniques to optimize performance in processing and storing critical customer data.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Sales System Analyst

Christian Dior
05.2022 - 12.2023
  • Achieved exceptional results during peak seasons and Dior/Macy's events by consistently meeting and exceeding pre-sale goals, contributing to overall team success
  • Generating management reports, creating presentations, handling special projects, and conducting sales analysis
  • Contributed valuable insights to the brand's Account Executive by meticulously reporting sales statistics, enabling data-driven decision-making for future strategies
  • Monitor customer accounts to ensure compliance with terms and conditions.
  • Report Developer - Create standard and custom reports and dashboards to meet business needs

Business Data Analyst

AT&T
12.2021 - 05.2022
  • Collaborated with business analysts to gather requirements, conduct thorough business analysis, and actively participated in testing processes for seamless integration
  • Gather, analyze, and interpret a wide variety of data to identify causal relationships, trigger points, and predictions on customer behavior, subscriber churn, and financial impact
  • Projects/Migrations - Support key analytical projects and data migrations.
  • Data Management - Bulk data loading to support data migration projects.
  • - Data Auditing - Create necessary reports and perform audits to ensure data cleanliness and completeness.
  • Innovated data transformation techniques to enhance the efficiency of populating target tables, ensuring optimal performance in processing and storing critical customer data
  • Contributed to the creation of a welcoming retail environment by greeting and engaging customers in a timely and professional manner, elevating the overall customer experience
  • Demonstrated a commitment to transparency and accountability by regularly reporting sales statistics to the brand Account Executive, facilitating informed decision-making and strategic planning.

Front Office Manager

Hilton Hospitality
02.2017 - 12.2021
  • Established a warm and inviting atmosphere by personally welcoming and engaging with guests at the Front Desk, ensuring a positive first impression
  • Encouraged guests to enroll in the Hilton Honors Travel Program, fostering brand loyalty and enhancing customer experience
  • Executed comprehensive CRM reports and curated special amenities for guests, demonstrating a commitment to personalized service
  • Elevated the SALT score through exceptional hospitality practices at the front desk, as evidenced by positive guest reviews
  • Systematically generated various reports, including Downtime, Trace, CRM, Guest/Comments, and High Balance, to maintain efficient daily operations
  • Successfully enrolled a high percentage of guests in the Hilton Honors Membership program, consistently meeting enrollment goals.

Education

Associate of Applied Science - Computer Information Technology

Southwest Tennessee Community College
Memphis, TN
05.2021

Skills

    Technical Skills: SQL Querying, Data Analysis, Data Migration,Data security, Data Labeling,Microsoft Excel, Microsoft Word, Azure Databricks

Certification

Microsoft Office Specialist Certified (MS Word) 2019

references

Available upon request

Timeline

Sales System Analyst

Christian Dior
05.2022 - 12.2023

Business Data Analyst

AT&T
12.2021 - 05.2022

Front Office Manager

Hilton Hospitality
02.2017 - 12.2021

Associate of Applied Science - Computer Information Technology

Southwest Tennessee Community College

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