Shavaughn Frater
Mount Vernon
Summary
Results-driven and dedicated professional seeking a challenging role within a dynamic organization to leverage expertise in customer service, logistics, and program support. Aiming to enhance operational efficiency and customer satisfaction through experience in electronics, warehouse management, and program coordination, while contributing to the company's growth and development.
Overview
8
8
years of professional experience
Work History
Delivery Driver
Amazon
Hawthrone
08.2024 - 05.2025
- Consistently maintain a 95% customer satisfaction rating, and have maintained a 99.6% on-time delivery rating in the past 12 months
- Delivered customer’s packages in a timely matter.
- Maintain a safe and clean Van
Security Guard
Todd Haimes Theatre
Broadway
10.2023 - 01.2024
- Patrolling perimeter of Theatre
- Greet guests in a kindly matter when they are checking in
- Assist senior guest to their seats.
Electronics Associate
Target
Mount Vernon
01.2022 - 11.2023
- Assisted customers with product inquiries, provide demonstrations of electronics Devices.
- Unloaded deliveries, stock shelves, and maintain optimal inventory levels to support a well-organized and fully stocked department.
- Stayed abreast of the latest electronics trends, actively participate in training sessions, and disseminate product knowledge to enhance team proficiency.
- Maintained a clean, safe, and orderly electronics department, ensuring all products are in excellent condition and operational.
Ride Operator
Playland Park
Rye
04.2023 - 09.2023
- Following all safety guidelines for all ride operations
- Provide a safe and fun environment for all
- Interact with customers
- Educate incoming staff members
Package Handler
United Parcel Service
Mt. Vernon
09.2019 - 01.2022
- Maintained a clean and orderly warehouse environment
- Followed all safety guidelines and procedures to minimize risks
- Collaborated with team members to streamline the logistics process, enhancing overall operational efficiency and productivity.
Cook/Cashier
Popeyes
Yonker
02.2017 - 03.2019
- Provide Customer Service
- Check all food and safety guidelines
- Taking customer’s orders
- Prepared food according Health restaurant guidelines
- Maintain a safe and clean workspace
Education
Mount Vernon High School
Mount Vernon, NY01.2023
Skills
- Transportation logistics
- Customer Service
- Safety and Compliance
- Autobody Mechanic (Paint, Sand)
- Package Handling
- Cash transaction handling
- Stocking and inventory
- Sales assistance
- Package handling
- Vehicle inspections
- Security protocols
- Surveillance techniques
- Access control
- Safety compliance
- Patrol operations
- Surveillance
Timeline
Delivery Driver
Amazon
08.2024 - 05.2025
Security Guard
Todd Haimes Theatre
10.2023 - 01.2024
Ride Operator
Playland Park
04.2023 - 09.2023
Electronics Associate
Target
01.2022 - 11.2023
Package Handler
United Parcel Service
09.2019 - 01.2022
Cook/Cashier
Popeyes
02.2017 - 03.2019
Mount Vernon High School