Shavindu Goonerathna
Buffalo
Summary
Dynamic entrepreneur with a proven track record at Cinnamons, excelling in strategic thinking and customer relations. Successfully launched product lines and adapted business strategies in challenging markets. Skilled in data analysis and goal setting, driving brand recognition and customer loyalty through exceptional project management and timely service delivery.
Overview
11
11
years of professional experience
Work History
Entrepreneur
Cinnamons
03.2019 - Current
- Built strong brand recognition and customer loyalty by delivering high-quality products and services consistently over time.
- Improved customer satisfaction with exceptional project management skills and timely delivery of products and services.
- Launched new product lines successfully through comprehensive planning, strategy and research.
- Determined business plan, mission statement, and vision.
- Successfully navigated challenging economic conditions by adapting business strategies quickly in response to changing market dynamics.
- Established a successful startup by researching market opportunities, creating a business plan, and securing funding.
Independent Driver
Uber Technologies Inc.
01.2019 - Current
- Enhanced customer satisfaction by providing timely and efficient transportation services.
- Managed time effectively, ensuring punctual arrivals for pick-ups and dropoffs.
- Handled client concerns promptly, resolving issues and maintaining strong relationships.
- Achieved high levels of safety by strictly adhering to traffic rules and regulations.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
Car Sales Executive
Huston Motors
07.2022 - 10.2022
- Managed performance for dealerships for new and used cars, spare parts and service departments.
- Increased car sales by establishing rapport with customers and conducting comprehensive needs assessments.
- Managed inventory effectively, ensuring optimal vehicle selection and availability for prospective buyers.
- Negotiated favorable financing terms with lenders, enabling clients to secure affordable loans for vehicle purchases.
- Participated in industry trade shows, networking events, and professional development opportunities to continually refine knowledge and skills in the automotive sales field.
- Conducted extensive competitor analyses to identify areas for improvement within dealership operations and offerings.
- Cultivated relationships with local businesses through networking efforts, resulting in valuable referrals and partnerships.
Data Analyst
Unilever Healthcare
01.2018 - 12.2019
- Produced monthly reports using advanced Excel spreadsheet functions.
- Utilized data visualization tools to effectively communicate business insights.
- Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
- Improved decision-making processes with accurate data analysis and visualization techniques.
- Used statistical methods to analyze data and generate useful business reports.
- Collaborated with cross-functional teams to ensure data integrity and accuracy, resulting in better-informed decisions.
- Enhanced business efficiency by identifying trends and patterns in complex datasets.
Cashier
University at Buffalo Dining
03.2014 - 12.2015
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
Education
Bachelor - International Trade
University At Buffalo
New York, NY06.2016
High School Diploma - General Studies
Royal College
Srilanka 2010
Skills
- Goal setting
- Entrepreneurial personality
- Strategic thinking
- Customer relations
Languages
English
Sinhala
Volunteer Activities
Volunteer at Fundacion MIR at Dominican Republic to teach English
12/2022 -03/2023
Volunteer at Queens of Angels at Srilanka
01/2021-07/2022
Timeline
Car Sales Executive
Huston Motors
07.2022 - 10.2022
Entrepreneur
Cinnamons
03.2019 - Current
Independent Driver
Uber Technologies Inc.
01.2019 - Current
Data Analyst
Unilever Healthcare
01.2018 - 12.2019
Cashier
University at Buffalo Dining
03.2014 - 12.2015
Bachelor - International Trade
University At Buffalo
High School Diploma - General Studies
Royal College
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