Shavon Grayson
Daphne,AL
Summary
Dynamic professional with experience in healthcare support roles, emphasizing excellent communication and multitasking abilities. Known for improving patient registration processes and fostering positive relationships in a fast-paced environment.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Admissions Assistant
Infirmary Health
02.2026 - Current
- Manage admissions processes to ensure timely and efficient patient registrations.
- Improved patient registration processes by efficiently collecting and verifying required documentation.
- Develop and maintain accurate patient records within electronic health record systems.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
Physical Therapy Technician
Baldwin Bone & Joint
Spanish Fort, AL
07.2025 - Current
- Assist in patient rehabilitation exercises, ensuring adherence to treatment plans.
- Maintain the cleanliness and organization of therapy equipment and treatment areas.
- Support physical therapists during patient evaluations and treatment sessions.
Therapy Aide
Infirmary Health
Fairhope, AL
09.2024 - 06.2025
- Monitored patient progress and reported observations to the therapists consistently.
- Developed supportive relationships with patients, fostering a positive therapeutic environment.
- Ensured confidentiality of sensitive patient information by adhering to strict privacy and security protocols.
- Supported patients with mobility challenges, utilizing proper body mechanics and assistive devices.
- Assisted in administering modalities such as heat packs and ice applications for pain management purposes.
- Prepared patients for therapy sessions by setting up equipment and ensuring their comfort throughout treatments.
- Assisted therapists with patients for therapy exercises.
- Disinfected tools, equipment and surfaces between patients.
Fulfillment Associate
Target
Daphne, AL
06.2021 - 08.2024
- Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
- Collaborated with team members to optimize workflows and improve overall operational performance.
- Followed orders precisely for correct items, sizes, and quantities.
- Contributed to a positive workplace culture by maintaining a professional demeanor and supporting colleagues in their work duties.
- Picked and packed order items.
- Reduced product damage rates through proper handling, storage, and packaging procedures.
Beauty Advisor
Sally Beauty
Daphne, AL
11.2018 - 06.2021
- Resolved customer inquiries and complaints promptly, fostering loyalty through effective communication skills.
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Processed payments and entered sales in the register for prompt customer service.
- Conducted regular cleaning duties to maintain a hygienic workspace compliant with industry standards.
Brand Associate
Old Navy, Gap
Spanish Fort, AL
11.2016 - 10.2018
- Provided exceptional customer service, resulting in positive feedback and repeat business from satisfied customers.
- Processed cashier transactions quickly and accurately, driving brand loyalty programs.
- Supported store operations by maintaining cleanliness and organization within the retail space.
- Placed styles, sizes, and colors of product on the sales floor to maintain availability for customers.
Education
Associate of Science - Radiography
Pensacola State College
Pensacola, FL05.2028
Bachelor of Science -
Troy University
Troy, AL07.2023
High School Diploma -
Daphne High School
Daphne, AL05.2018
Skills
- Fast learner
- Multitasking and time management
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Excellent communication
- Adaptability and flexibility
- Administrative support
- Hospital Environment
Accomplishments
Got accepted into the Radiography program for the Fall of 2026
Certification
Basic Life Saving (BLS)
Languages
English
Timeline
Admissions Assistant
Infirmary Health
02.2026 - Current
Physical Therapy Technician
Baldwin Bone & Joint
07.2025 - Current
Therapy Aide
Infirmary Health
09.2024 - 06.2025
Fulfillment Associate
Target
06.2021 - 08.2024
Beauty Advisor
Sally Beauty
11.2018 - 06.2021
Brand Associate
Old Navy, Gap
11.2016 - 10.2018
Associate of Science - Radiography
Pensacola State College
Bachelor of Science -
Troy University
High School Diploma -
Daphne High School