Shavon Taylor
La Plata,MD
Overview
15
15
years of professional experience
1
1
Certification
Work History
Advocate4me
United Healthcare
La Plata, MD
10.2021 - Current
- Assisting member with Medical Benefits, Medical Claims, RX benefits and RX claims
- Experience in benefit interpretation, detailed benefits/claim support and complex issue management to interpret situations and proactively address complex provider issues
- Assist as an OJT in New Hire Class
- Microsoft Word, Microsoft Excel, Microsoft PowerPoint
- Proficiency in all technical applications (IEX, Pulse, Qfiniti, Nexidia, Qualtrics, Intradiem)
- Facilitate Trainings/ Provide Powerpoints to improve improvement.
- Assist members with locating Vendors
Register Medical Assistant/Home Health Aid
Caring Hands
Greensboro, NC
07.2018 - 10.2021
- Administered Medicine through Feeding Tube
- Monitors patient condition by observing physical and mental condition, intake and output, and exercise
- Enhances service reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
- Records patient information by making entries in the patient journal; notifying nursing supervisor of changing or unusual conditions.
Register Medical Assistant (temp position)
Eagle Internal Medicine@ Tannenbaum
Greensboro, NC
06.2018 - 06.2018
- Administered injections
- Performed EKGs
- Obtained vital signs (Weight, Height, Blood Pressure, Temp, & Pulse)
- Called in prescription as directed by a physician
Medical Assistant Extern (180+ hours)
Cone Family Medicine
Greensboro, NC
01.2018 - 03.2018
- Microscope viewing of lab specimens
- Administered injections
- Performed well child checks
- Assisted physician with patient exams
- Obtained vital signs (Weight, height, Blood pressure, Temp, & Pulse)
Department Manager
McDonald’s
Greensboro, NC
02.2014 - 04.2017
- Oversaw operations and guided entry-level employees through daily responsibilities
- Processed payroll
- Updated time sheets
- Handled day and night deposit
- Responsible for the hiring process
Sales Associate
Walmart
Greensboro, NC
03.2011 - 03.2013
- Crossed trained in all departments
- Followed quality assurance food safety requirements always
- Safely and properly operated a forklift
- Provided quality customer service
Education
Medical Assistant: Diploma -
Virginia College
Greensboro, NC03.2018
Skills
- Skilled at working independently and collaboratively in a team environment
- Claim support and complex issue management to interpret situations and proactively address
- Ability to learn quickly and adapt to new situations
- Attention to detail
- Knowledge of Microsoft Office (Word, Excel, PowerPoint, etc)
- Empathetic
- Customer Service
Certification
- CPR/BLS American Heart Association
- Register Medical Assistant
- Notary/Loan Signing Agent
Timeline
Advocate4me
United Healthcare
10.2021 - Current
Register Medical Assistant/Home Health Aid
Caring Hands
07.2018 - 10.2021
Register Medical Assistant (temp position)
Eagle Internal Medicine@ Tannenbaum
06.2018 - 06.2018
Medical Assistant Extern (180+ hours)
Cone Family Medicine
01.2018 - 03.2018
Department Manager
McDonald’s
02.2014 - 04.2017
Sales Associate
Walmart
03.2011 - 03.2013
Medical Assistant: Diploma -
Virginia College