Shavona Floyd
Baldwinsville,NY
Summary
- Organized
- Detail oriented
- Friendly
- Out going
- Fast learner
- Works well with others or alone
Overview
19
19
years of professional experience
Work History
Member Service Ambassador
BJ's Wholesale
Clay, NY
04.2024 - Current
- Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.
- Greeted customers and clients to create welcoming atmosphere.
- Assisted team with operational policies and procedures to drive services.
- Built relationships with key stakeholders, fostering collaboration and understanding between organization and community.
Instacart Shopper
Instacart
08.2023 - Current
- Shop and deliver customers orders in a timely manner as well as making sure each product is safe.
Uber Eats Driver
Uber
07.2023 - Current
- Deliver food to consumers in a timely fashion.
Spark Delivery Driver
Spark
02.2023 - Current
- Delivery any and all products or packages or groceries to consumers to designated areas that are listed in a timely manner.
Delivery Driver
DoorDash
11.2022 - Current
- Deliver customers orders in a timely fashion as well as keeping any and all orders safe.
Cashier/Supervisor/price change crew
Price Chopper
01.2019 - 09.2021
- Meeting the needs of every customer and giving my cashiers the necessary tools needed to complete each and every transaction during each shift
- Making sure all sales tags are properly placed before each new sale start of the week.
Cashier/Customer Service
Walmart
09.2015 - 10.2016
- I have been recognized for my outstanding customer service and ability to go above and beyond to meet the customers needs.
Bus Monitor
Bernie Bus
12.2006 - 05.2010
- Making sure every child or adult riding the bus is safe during all bus rides
- Helping the driver with any route issues or changes.
Customer Service Representative
Pyramid
07.2007 - 08.2009
- Greet consumers at designated post and making sure they have any and all information needed during their visit as well as a great experience.
Cashier/Stocker
Factory Card & Party Outlet
07.2005 - 12.2006
- Cashing out customers in a timely fashion as well as providing them with the necessary services they may need while in the store
- Keeping the environment clean and friendly
- Making sure any perishable items are up to date
- Restocking shelves and counting items.
Education
High school diploma or GED -
Thomas J. Corcoran
Skills
- Customer Service
- Cashiering
- Cash Handling
- Supervising Experience
- Sales
- Communication skills
- English
Assessments
Customer Service Skills, Proficient, 10/01/18, Measures a candidate's skill in evaluating approaches to customer service & satisfaction.
Timeline
Member Service Ambassador
BJ's Wholesale
04.2024 - Current
Instacart Shopper
Instacart
08.2023 - Current
Uber Eats Driver
Uber
07.2023 - Current
Spark Delivery Driver
Spark
02.2023 - Current
Delivery Driver
DoorDash
11.2022 - Current
Cashier/Supervisor/price change crew
Price Chopper
01.2019 - 09.2021
Cashier/Customer Service
Walmart
09.2015 - 10.2016
Customer Service Representative
Pyramid
07.2007 - 08.2009
Bus Monitor
Bernie Bus
12.2006 - 05.2010
Cashier/Stocker
Factory Card & Party Outlet
07.2005 - 12.2006
High school diploma or GED -
Thomas J. Corcoran