ShaVonda Thompkins-Coleman
Schertz,TX
Summary
Responsible, compassionate, motivated, work driven, loyal, hardworking and reliable towards the community in helping our young and older adults in Home Health. I also have experience in MA and worked as a CNA. I also work with Children Without Placement that is under DFPS care. I have a high enthusiasm and can work well with others and will go above and beyond. Build productive relationships and resolve complex issues. Also, a Notary Republic for TX.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Supplemental Caregiver
Divine Youth Guidance, LLC
San Antonio, TX
09.2023 - Current
- Direct service provider will obtain information about the child or youth's individual needs and relevant history from DFPS Lead staff prior to providing direct supervision services to the child, youth, or group. Includes information about the child's history of sexual abuse or sexual aggression as well any history of human trafficking.
- Direct service provider will sign the Attachment A, Sexual History Report, of the child or youth to certify the information was shared for each child or youth being supervised by the direct service provider.
- Direct service provider will sign the Attachment A, Sexual History Report, of the child or youth to certify the information was shared for each child or youth being supervised by the direct service provider.
- All children and youth under DFPS supervision remain in your direct line of sight and close proximity, as directed by the DFPS Lead staff, at all times.
Loan Experience Agent
Alorica
San Antonio, TX
08.2022 - 09.2023
- Process payoffs of loans
- Answer questions and advise customers regarding loans and transactions
- Review customer accounts and loan terms and compliance
- Take payments and present loan repayments and schedules to customers
- Developed customer relationships and ensured satisfaction with services.
- Provided customer service to clients through phone and email communication.
Office Manager
La Crafty Vida
San Antonio, TX
01.2020 - 08.2022
- Manage and restock inventory
- Manage executive tea calendar
- Order supplies
- Make and set up appointments
Education
Certification of Achievement - N/A
Texas Department of Family of Protective Services
San Antonio, TX08-2023
Certification - Medical Assisting
St. Philip's College
San Antonio, TX06-2011
Certification - Certified Nurse Assistant
San Antonio College
San Antonio, TX01-2010
GED -
Judson H.S.
Converse, TX11-2001
Skills
- Typing/Filling/Fax
- Home Health Facility for Young/Adults
- Plan Events
- Customer Care
- Document/Records Management
- Cooking Methods
- Purchase Orders
- Data Inputting
- Computer Skills/Other
Certification
- Medical Assistant/Certified Nurse Assistant
- Notary Republic for TX
- Medical Records
References
References available upon request.
Timeline
Supplemental Caregiver
Divine Youth Guidance, LLC
09.2023 - Current
Loan Experience Agent
Alorica
08.2022 - 09.2023
Office Manager
La Crafty Vida
01.2020 - 08.2022
Certification of Achievement - N/A
Texas Department of Family of Protective Services
Certification - Medical Assisting
St. Philip's College
Certification - Certified Nurse Assistant
San Antonio College
GED -
Judson H.S.
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