Shavonn Daley
New York,NY
Summary
Dedicated and versatile healthcare professional with proficient in biological specimen collection, mobility assistance and emergency situation management. Demonstrated strengths in building relationships, prioritizing tasks and managing time effectively. Hardworking and dedicated with experience in critical care.
Overview
10
10
years of professional experience
Work History
Medical Clerical Assistant
Mount Sinai Hospital
02.2022 - Current
- Streamlined communication between healthcare providers, patients, and insurance companies through effective correspondence methods.
- Provided exceptional customer service by addressing client inquiries promptly and professionally.
- Oversaw the onboarding process for new employees, ensuring proper training was provided for seamless integration into the team.
Patient Care Assistant
Mount Sinai Hospital
03.2017 - 02.2022
- Demonstrated strong teamwork skills by collaborating with colleagues in supporting the needs of patients.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
- Provided a comfortable environment for patients when performing daily blood draws.
Medical Office Administrative Assistant
Doctor Lewis Wolstein Podiatry Office
05.2021 - 02.2022
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
Sales Supervisor
UNIQLO 5th Avenue
02.2015 - 12.2017
- Adjusted operational strategies to reduce issues and drive up patient satisfaction trends
- Exceeded sales goals and improved profitability by aligning sales strategies and business plans with market trends
- Maintained knowledge of current promotions and policies.
Education
Bachelor of Science - Health Administration
Lehman College
New York, NY05.2025
High School Diploma -
Aquinas High School
Bronx, NY05.2011
Skills
- Administrative support
- Calm and level-headed under duress
- Leadership role
- Superb time management
Timeline
Medical Clerical Assistant
Mount Sinai Hospital
02.2022 - Current
Medical Office Administrative Assistant
Doctor Lewis Wolstein Podiatry Office
05.2021 - 02.2022
Patient Care Assistant
Mount Sinai Hospital
03.2017 - 02.2022
Sales Supervisor
UNIQLO 5th Avenue
02.2015 - 12.2017
Bachelor of Science - Health Administration
Lehman College
High School Diploma -
Aquinas High School