Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
13
13
years of professional experience
Work History
LTSS Care Coordinator
Elevance Health
07.2023 - Current
Evaluated patient progress and adjusted care plans accordingly, ensuring continuity of care across all healthcare settings.
Provided education and support to patients and families, empowering them to make informed decisions regarding their healthcare needs.
Streamlined care coordination processes to reduce hospital readmissions and emergency department visits.
Authored initial assessments of patients and family to develop plans for individual home care needs.
Conducted comprehensive assessments of patients'' physical, emotional, and social needs in order to develop individualized care plans that facilitated optimal health outcomes.
Charge Registered Nurse
Bon Secours Maryview Medical Center
09.2021 - Current
Perform patient assessments, establish care plans, provide nursing diagnoses, and assist
physicians in the care of approximately forty plus patients per day within an ambulatory care
setting
Administered medications via oral, IV and intramuscular injections and monitoring responses.
Delivered a high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
Evaluated patient histories, complaints and current symptoms.
Accurately documented treatment, medications and IVs administered, discharge instructions and follow-up care.
Collected blood, tissue and other laboratory specimens and prepared for lab testing.
Updated patient charts with data such as medications to keep records current and support accurate treatments.
Collaborated with patients' healthcare team members to deliver the appropriate level of care.
Observed and documented patient factors such as diets, physical activity levels and behaviors to understand conditions and effectively modify treatment plans.
Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
Strengthened unit care standards and policies with a focus on patient safety and dignity.
Supervised and managed daily scheduling, tasking, and administration.
Registered Nurse
Rhino Medical
02.2021 - Current
Monitor infection control programs, advising or consulting with specified personnel about necessary precautions.
Instruct clients on how to perform self-covid test at site.
Collected blood, tissue and other laboratory specimens and prepared for lab testing.
Administered IV fluids, and antibiotics, monitored patients closely, and recognized and immediately
informed adverse effects and uncommon responses.
• Provide patient and family education regarding ambulatory surgical processes, expectations,
and aftercare.
RN Clinical Rotation and Preceptorship, Sentara
09.2018 - 03.2020
Administered medications to patients and monitored response to medications.
Accurately documented all elements of nursing assessment, including treatment, medications and IVs administered, discharge instructions and follow-up care.
Conducted ongoing monitoring and evaluations of behaviors and conditions and updated clinical supervisors with current information.
Educated patients and answered questions about health condition, prognosis, and treatment.
Participated in education activities, including evidence-based practice project implementation, nursing competency development and nursing simulation activities.
Worked alongside experienced nursing professionals to learn new procedures.
Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
Evaluated patient histories, complaints and current symptoms.
Certified Medical Assistant
Sentara Urgent Care/Velocity Urgent Care
05.2015 - 09.2018
Providing knowledgeable education on procedures, medications, and other physician instructions.
Drug and Alcohol Screening. DOT Physicals.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Performed clerical duties, such as word processing, data entry, answering phones and filing.
Suture removal and dressing changes.
Oriented and trained new staff on proper procedures and policies.
Educated patients on conditions and answered questions concerning treatment, potential outcomes and prognosis.
Certified Medical Assistant
Lakeview Family Medicine
01.2012 - 04.2015
Taught patients about medications, procedures and care plan instructions.
Coordinate durable medical equipment and supplies
Called and faxed pharmacies to submit prescriptions and refills. Completed prior auth for medications and DME equipment.
Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
Sanitized, restocked and organized exam rooms and medical equipment.
Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
Performed clerical duties, such as word processing, data entry, answering phones and filing.
Oriented and trained new staff on proper procedures and policies.