Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shavonne Farmer

Charlotte,NC

Summary

Detail-oriented Housekeeper specializing in room cleaning and chemical handling. Maintains high cleanliness standards while enhancing guest satisfaction through efficient cleaning practices. Skilled in cleaning infection-prone areas with precision, restocking supplies, and ensuring organized spaces. Committed to supporting facility operations and delivering a consistently positive experience for guests.

Overview

10
10
years of professional experience

Work History

Housekeeper

Hyatt
Charlotte, North Carolina
03.2023 - Current
  • Reported maintenance issues promptly to ensure a safe environment for guests.
  • Collaborated with team members to coordinate room cleaning schedules efficiently.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Responded to requests from guests regarding housekeeping needs.
  • Reported any maintenance issues or damage to supervisors immediately.

Housekeeper

The Westin Hotel
Charlotte, North Carolina
09.2021 - 03.2023
  • Cleaned guest rooms daily, ensuring high standards of cleanliness and presentation.
  • Managed laundry processes to ensure cleanliness and availability of linens and towels.
  • Replenished supplies and amenities, contributing to guest comfort and satisfaction.
  • Maintained equipment to ensure safety and hygiene standards were consistently met.
  • Cleaned bathrooms, including toilets, tubs, showers and sinks.
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.

Housekeeper

Sonesta Select Charlotte University
Charlotte, North Carolina
12.2015 - 09.2021
  • Addressed guest requests and inquiries promptly, delivering exceptional customer service.
  • Replenished supplies and amenities, enhancing guest comfort and satisfaction.
  • Disinfected telephones, light switches and other frequently touched objects.
  • Utilized cleaning chemicals according to safety guidelines.
  • Moved beds, sofas, and small furniture to clean baseboards and remove dust from hard-to-reach areas.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.

Education

GED -

Central Piedmont Community College
Charlotte, NC
05-2015

Skills

  • Room cleaning
  • Thorough cleaning
  • Laundry operations
  • Chemical safety
  • Equipment care
  • Customer service
  • Teamwork
  • Hospitality background

Timeline

Housekeeper

Hyatt
03.2023 - Current

Housekeeper

The Westin Hotel
09.2021 - 03.2023

Housekeeper

Sonesta Select Charlotte University
12.2015 - 09.2021

GED -

Central Piedmont Community College
Shavonne Farmer