Shavonne Gee
Timmonsville,SC
Summary
I’m authorized to work in the US for any employer. I’m super positive, professional and outgoing. I believe in going above and beyond of what is expected for me. I’ve been working steadily for over 10 years in a few different fields so I excel at learning quickly. In my current position I’ve adapted to become an Highly-skilled Courier successful in providing quality service and completing on-time deliveries. Cross-trained in all aspects of shipping and deliveries.
Overview
14
14
years of professional experience
Work History
Logistics Coordinator
Instacart
2023.09 - Current
- Tracked orders and notified customers of status or potential delays.
- Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
- Coordinated with suppliers to ensure timely delivery of goods, minimizing stockouts.
- Adapted quickly to unexpected disruptions in the supply chain, developing contingency plans to minimize negative impacts on business operations.
- Ensured compliance with industry regulations, reducing the risk of fines or penalties.
- Negotiated freight rates with third-party vendors to acquire cost-effective contracts.
- Developed relationships with key vendors, securing preferential treatment in pricing and terms negotiation.
- Developed strategies to optimize utilization of available resources.
Courier
EMC LLC
2021.02 - 2023.07
- Greeted recipients, delivered packages and parcels and acquired proper signatures for all deliveries.
- Safely loaded items into delivery vehicle to minimize damage while in transit.
- Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
- Drove safely at all times to avoid accidents and harm.
Server
Cracker Barrel Server, Cracker Barrel
2018.07 - 2020.03
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Increased sales significantly by upselling higher-end products to customers.
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
- Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
Server
IHOP server, IHOP
2013.11 - 2018.07
- I had the experience of meeting new customers and seeing local customers daily
- I got to serve food while socializing and putting a smile on the consumers faces
- I did light cleaning and prep work in the back of the house but our guest were our top priority.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Store Clerk
Pilot Travel Center, LLC
2011.05 - 2012.03
- I got to work with amazing people as well as meet and serve amazing guest
- I met people from all over the country and got to assist them daily.
Sandwich Artist
2010.09 - 2011.04
- I worked with customers daily to meet their needs
- I did routine cleaning
- I organized and did daily inventory but most importantly I valued my coworkers and was a willing team player.
Education
Associate Of Science - Science, Technology, And Society
Florence-Darlington Technical College
Florence, SC05.2010
High School Diploma - College Prep
Lamar High School
Lamar, SCSkills
- Customer Service (10 years)
- Organizational Skills (10 years)
- Sales (10 years)
- Server (7 years)
- Fast learner (10 years)
- Word
- Microsoft Office
- Microsoft Excel
- Powerpoint
- MS Office
- Bartending
- Message Delivery
- Delivering Medical Records
- Valid Driver's License
- Order Accuracy
- Delivery and Pickup
- Excellent Driving Skills
- Scheduled Services
- Delivery Transport
- Delivering Time-Sensitive Specimens
- GPS and Route Planning
- Handheld Scanning Devices
- Item Tracking
- Time Management
- Shipment Tracking
- Shipment Coordination
- Transportation Planning
- Transportation Management
- Scheduling Coordination
- Punctual and Dependable
- Shipping and receiving
- Materials Transport
- Materials transportation
- Teamwork and Collaboration
- Dependable and reliable
- Attention to Detail
Timeline
Logistics Coordinator
Instacart
2023.09 - Current
Courier
EMC LLC
2021.02 - 2023.07
Server
Cracker Barrel Server, Cracker Barrel
2018.07 - 2020.03
Server
IHOP server, IHOP
2013.11 - 2018.07
Store Clerk
Pilot Travel Center, LLC
2011.05 - 2012.03
Sandwich Artist
2010.09 - 2011.04
Associate Of Science - Science, Technology, And Society
Florence-Darlington Technical College
High School Diploma - College Prep
Lamar High School