Shavonne House
Grand Prairie,TX
Summary
Adept at fostering teamwork and enhancing safety, my tenure at Union Pacific showcased my ability to improve on-time performance and maintain rigorous safety standards. Leveraging skills in train operation and problem-solving, I consistently contributed to a positive and efficient work environment, significantly boosting crew collaboration and operational efficiency. Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Train Conductor
Union Pacific
Dalhart, TX
12.2023 - 06.2024
- Communicated with train dispatchers to obtain and adjust directions.
- Performed daily inspections on switches.
- Collaborated with fellow conductors to maintain high standards of professionalism while performing duties on board trains.
- Facilitated clear communication between onboard staff and control center personnel to address any issues or delays promptly.
- Conducted comprehensive safety briefings for crew members before each trip, promoting a culture of safety awareness among colleagues.
- Maintained detailed records of train movements, incidents, and maintenance activities as required by company policy and federal regulations.
- Evaluated track conditions during travel, reporting any abnormalities that could impact the safety or efficiency of train operations.
- Improved on-time performance with effective communication between train crew members and dispatchers.
- Contributed to a positive work environment by fostering teamwork and collaboration among crew members.
Life Coach
Liberty Behavioral & Community Services
Orange, CA
03.2022 - 10.2023
- Established strong rapport with clients, fostering trusting and supportive coaching relationships.
- Encouraged clients to set and achieve reasonable goals on weekly basis.
- Utilized active listening skills to identify underlying client needs and develop targeted strategies accordingly.
- Helped clients build life management and coping skills to handle daily needs and specific stressors.
- Provided ongoing support to clients as they navigated life transitions or challenges, fostering resilience and adaptability.
- Guided clients to overcome limiting beliefs and barriers, resulting in increased self-confidence and personal empowerment.
- Connected clients with available resources to improve plan success.
- Enhanced client self-awareness by conducting personalized assessments and providing insightful feedback.
Massage Therapist
Massage Envy Spa
Aliso Viejo, CA
02.2014 - 02.2021
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
- Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.
- Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
- Provided clear, concise instructions to clients to prepare for massage services.
- Utilized deep tissue, Swedish and myofascial massage therapy techniques to provide options to customers.
- Evaluated client conditions to recommend appropriate massage therapy methods.
- Achieved high levels of customer satisfaction with empathetic listening skills and clear communication about treatment plans.
- Addressed specific client concerns through targeted therapeutic massage interventions.
- Maintained client treatment records and designed long-term care programs for return customers.
- Boosted repeat business through outstanding customer service and personalized massage experiences.
Education
High School Diploma - General Studies
California Technical University
Los Angeles, CA06.2014
Skills
- Maintaining safety
- Switching cars
- Making announcements
- Train Operation
- Timetable Adherence
- Route Planning
- Safety Management
- Train assembly
- Track switching
- Coupling and uncoupling
- Teamwork and Collaboration
- Time Management
- Attention to Detail
- Problem-solving abilities
- Multitasking
- Reliability
Certification
Cdl A
Forklift Certification
CPR Certification
Certifications
CPR
CDL A
Forklift
Timeline
Train Conductor
Union Pacific
12.2023 - 06.2024
Life Coach
Liberty Behavioral & Community Services
03.2022 - 10.2023
Massage Therapist
Massage Envy Spa
02.2014 - 02.2021
High School Diploma - General Studies
California Technical University