Shavonta Anderson
Hillside,IL
Summary
Resilient professional in corrections management, known for high productivity and efficiency in task completion. Skilled in inmate supervision, emergency response coordination, and security protocols. Excel at communication, teamwork, and problem-solving to maintain order and safety within correctional facilities.
Dedicated and hardworking professional skilled in team leadership, training and development, as well as creation and implementation of programs and protocols. Offering to work both independently and as collaborative member of team to improve processes and meet organizational goals.
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
9
9
years of professional experience
Work History
Correctional Officer
State of Illinois- Department of Correction
Pontiac, Illinois
05.2023 - Current
- Conducted searches of inmates, cells, and prison grounds to detect contraband or illegal activities.
- Supervised inmate activities, including meals, recreation times, and work assignments.
- Informed inmates and visitors of rules, safety and security procedures and responsibilities.
- Enforced institutional policies and procedures to maintain order and security within the correctional facility.
Ramp Agent
Swissport USA
Chicago, Illinois
12.2020 - 05.2023
- Communicated via headset radio with ground crew, flight crew and tow person about ramp operations and flight requirements.
- Adhered to strict timelines for the turnaround of flights.
- Monitored and reported any irregularities in baggage or cargo, such as damaged goods.
- Performed pre-flight maintenance checks such as tire pressure and fuel levels on ground service equipment.
Mail Carrier
USPS
Mundelein, Illinois
09.2020 - 11.2020
- Scanned labels on letters or parcels to confirm receipt.
- Handled undeliverable mail in accordance with established procedures.
- Verified accuracy of addresses before delivering packages.
- Delivered mail along prescribed route and retrieved additional mail from relay boxes.
Medi Car Driver
Elite ambulance
Schiller Park, Illinois
12.2019 - 08.2020
- Documented each transport with patient name, mileage and services rendered.
- Transported patients to and from residences and medical facilities in both emergency and non-emergency situations.
- Transferred patients using gurneys, stretchers, backboard and other equipment.
- Prioritized incoming requests for transportation depending upon criticality of patient condition.
Order Selector
HR metrics
Minooka, Illinois
09.2019 - 12.2019
- Reviewed packing slips and other documentation to properly box requested items for shipment.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Attended company safety meetings to maintain knowledge of new and important information.
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
Daycare Assistant
Brown’s daycare
Chicago, Illinois
02.2017 - 03.2019
- Taught children how to complete basic crafts such as paintings, drawings and decorations.
- Maintained organized and clean classroom and play areas.
- Communicated with parents or guardians about daily activities, behaviors and upcoming events.
- Collaborated with other daycare assistants to create a cohesive and supportive team environment.
Youth Volunteer
Boys and Girls Club
Chicago, Illinois
02.2016 - 07.2016
- Interviewed potential clients, collecting personal information to determine eligibility for social assistance.
- Assisted with teaching children life skills.
- Recruited other youth volunteers for program.
- Communicated with staff and other volunteers to coordinate services and address concerns.
Education
Bachelor of Science - Business Administration
University of Illinois At Chicago
Chicago, IL12-2018
High School Diploma -
Marshall Metropolitan High School
Chicago, IL01-2015
Skills
- Communication
- Problem-solving
- Adaptability
- Leadership
- Self-motivation
- Active listening
- Critical thinking
- Excellent problem solver
- Stress tolerance
Timeline
Correctional Officer
State of Illinois- Department of Correction
05.2023 - Current
Ramp Agent
Swissport USA
12.2020 - 05.2023
Mail Carrier
USPS
09.2020 - 11.2020
Medi Car Driver
Elite ambulance
12.2019 - 08.2020
Order Selector
HR metrics
09.2019 - 12.2019
Daycare Assistant
Brown’s daycare
02.2017 - 03.2019
Youth Volunteer
Boys and Girls Club
02.2016 - 07.2016
Bachelor of Science - Business Administration
University of Illinois At Chicago
High School Diploma -
Marshall Metropolitan High School