Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shawana Anderson

Customer service
Detroit,MI

Summary

Focused patient care professional accustomed to prioritizing and delivering basic patient care. Offers 12 years of comprehensive experience in recording vital signs, collecting specimens and preparing accurate documentation. Recognized by patients for delivering five-star patient care.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Patient Care Technician

Beaumont Health System
Dearborn, MI
11.2011 - Current
  • Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
  • Answered patient assistance calls, assessed needs and offered qualified support.
  • Collected and transported specimens to prepare for lab testing.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Supported patient admissions, discharges and transfers to promote team productivity.

Nursing Assistant

West Oaks Nursing & Rehab Center
Detroit, MI
01.2011 - 11.2011

Documented care actions by completing records and logs in medical software system.

  • Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
  • Observed or examined patients to detect symptoms that required medical attention such as bruises or open wounds.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.

Appliance Sales Associate

Sears Roebuck
Warren, MI
01.2008 - 06.2011
  • Maintained comprehensive knowledge of appliance specifications, brands based on price range, features and customer space needs.
  • Solved customer-identified problems with small and large appliances purchased in-store.
  • Learned specifications, advantages and disadvantages to over 100 competing brands to make best recommendation to individual customers.

Assembly Line Production Worker

American Axle & Manufacturing Holdings Inc
Hamtramck, MI
11.1999 - 12.2007
  • Assembled products and components and made proactive adjustments to settings to produce work within tight tolerances.

Education

Some College (No Degree) - Nursing

Davenport University
Warren, MI

High School Diploma -

Northwestern High School
Detroit, MI
06.1996

Skills

  • Sterilizing Equipment Use
  • Patient Transport
  • Medical Equipment Transport
  • Patient Admission
  • Computer Literacy
  • Vital Statistics Recording

Certification

  • CNA - Certified Nursing Assistant

Timeline

Patient Care Technician

Beaumont Health System
11.2011 - Current

Nursing Assistant

West Oaks Nursing & Rehab Center
01.2011 - 11.2011

Appliance Sales Associate

Sears Roebuck
01.2008 - 06.2011

Assembly Line Production Worker

American Axle & Manufacturing Holdings Inc
11.1999 - 12.2007

Some College (No Degree) - Nursing

Davenport University

High School Diploma -

Northwestern High School
Shawana AndersonCustomer service