Summary
Work History
Education
Skills
Accomplishments
Timeline
Overview
Certification
Volunteer
SHAWANDA LOTT

SHAWANDA LOTT

Traffic Inbound Manager
Romeoville,IL

Summary

A seasoned leader with a proven track record of enhancing financial success through safety, quality, customer service, and a focus on increased productivity and reduced costs. Leadership style is characterized by leading by example and building consensus to consistently achieve Best in Class results. Holding myself to the highest ethical standards, both personally and professionally, and am committed to excellence in all endeavors.

Work History

Trailer, Inbound Dock and Traffic Manager

WALMART
Joliet, IL
03.2019 - Current
  • Trained new staff on job duties, company policies, and safety procedures
  • Organized records of trailers, schedules, and completed orders
  • Integrated warehouse operations with existing and new business processes
  • Developed and motivated warehouse team of 30+ well-trained staff
  • Cleaned and maintained and warehouse in compliance with OSHA safety standards
  • Managed over 500+ loaded fenced-in trailers/containers
  • Achieved 167 consecutive days without any OSHA recordable or lost time accident
  • Attained highest Employee Satisfaction survey results at 77% Fulfillment network in 2022 (new launch record)

Traffic Manager

SCHNEIDER LOGISTICS - 3PL
07.2009 - 03.2019
  • Handled customer complaints, resolved issues, and adjusted policies to meet demands.
  • Monitored workflow to improve employee time management and increase productivity.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Forecast and coordinate trailer movement - Inbound and Outbound.
  • Support Flow, external customer (RDC's) receiving and shipping.
  • Developed and implemented customer service policies to enhance satisfaction.
  • Developed and updated tracking spreadsheets for process monitoring and reporting.
  • Solicited customer feedback to identify and improve opportunities.
  • Directed 2 yearly projects from initiation through closure.
  • Organized records of vehicles, schedules and completed orders.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Conducted research to address shipping errors and packaging mistakes.

Warehouse Shipping Lead

Schneider Logistics - 3PL
Elwood, IL
07.2006 - 07.2009
  • Developed and maintained good working relationships with fellow employees, delivery drivers and vendors.
  • Worked professionally with team members and across departments to meet all demands of customers.
  • Followed safe handling processes for different types of loads and materials.
  • Partnered with representatives from different carriers to coordinate shipments.
  • Handled day-to-day shipping and receiving overseeing more than 200 packages per day.
  • Followed good housekeeping practices to keep dock, staging area and storage spaces clean and safe.
  • Worked professionally with team members and across departments to meet demands of high-volume environment.
  • Entered information into warehouse management system using handheld scanners and computer terminals.
  • Upheld company standards for quality, performance and accuracy across outbound operations.
  • Checked orders with care and proactively handled issues impacting order accuracy or delivery deadlines.

Education

Associate of Business Administration - Business Management

Bellevue University

Skills

  • Customer Service
  • Team Building
  • Communication
  • Safety Compliance
  • 5s
  • Team Leadership & Development
  • Project Management
  • Conflict Resolution
  • Billing Systems
  • Operations Management
  • WMS
  • Fulfillment /Distribution Services
  • Launch Experience
  • Trailer Yard Management

Accomplishments

  • Improved productivity by 150% on the Inbound Dock.
  • Reducing overtime by 62%.
  • Achieve 98% Compliance for Trailer Yard audits.
  • Improved PO completion from 72% to 91%.
  • Developed hourly associate to become a Shipping Clerk.

Timeline

Trailer, Inbound Dock and Traffic Manager

WALMART
03.2019 - Current

Traffic Manager

SCHNEIDER LOGISTICS - 3PL
07.2009 - 03.2019

Warehouse Shipping Lead

Schneider Logistics - 3PL
07.2006 - 07.2009

Associate of Business Administration - Business Management

Bellevue University

Overview

17
17
years of professional experience

Certification

  • Project Management Professional Certification, Six Sigma Global Institute
  • Unconscious Bias Certification. LinkedIn
  • Communication Foundations Certification, LinkedIn

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SHAWANDA LOTTTraffic Inbound Manager