Stephen C Smyser
Creve Coeur
Summary
I do have several years of driving experience. Very clean driving record and a valid drivers license. Along with my driving experience, I do have customer relations. Involved with customer relations, determining products to be picked up or delivered. Communicating with customers on delivery or pick up times. My history has also given me, an allotment of experience with freight/product handling. ie, various types of forklifts and pallet jacks.
Overview
21
21
years of professional experience
Work History
Driver/ Dock Inbound and Outbound
Yellow Freight
Morton, Il
02.2018 - 07.2023
- Operated commercial vehicles efficiently, ensuring timely deliveries across designated routes.
- Adhered to safety regulations and company policies, maintaining compliance during all transportation activities.
- Conducted routine inspections of vehicles, identifying maintenance needs to ensure optimal performance.
- Collaborated with dispatch teams to optimize routing and improve delivery schedules.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Monitored shipment tracking systems, providing updates to customers regarding delivery status.
Driver/ Shop Assistant
Jim Hawk Truck and Trailer
E. Peoria, Il
03.2016 - 02.2018
- Operated commercial vehicles to deliver products safely and efficiently.
- Conducted pre-trip and post-trip inspections to ensure vehicle compliance with safety standards.
- Maintained accurate logs of driving hours, routes, and cargo shipments as per regulatory requirements.
- Collaborated with dispatch team to optimize delivery schedules and route planning.
- Resolved customer inquiries related to deliveries, ensuring high standards of service and satisfaction.
- Monitored vehicle performance and coordinated maintenance to minimize downtime and enhance reliability.
- Delivered goods and products to customer on time and in excellent condition.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
Driver
Keystone Automotive
E. Peoria, Il
10.2010 - 03.2016
- Operated delivery vehicles safely to ensure timely transportation of automotive parts.
- Maintained accurate records of deliveries and vehicle inspections for compliance.
- Collaborated with warehouse staff to streamline loading and unloading processes.
- Assisted in training new drivers on safety protocols and navigation systems.
- Conducted daily vehicle maintenance checks, significantly reducing likelihood of on-road failures.
- Assisted in loading and unloading goods, ensuring they were securely fastened and undamaged upon arrival.
- Maintained clean and organized vehicle, enhancing professional image of company.
Driver/ Inbound and Outbound Dock
Roadway
E. Peoria, Il
09.2006 - 01.2010
- Ensured timely delivery of goods across designated routes.
- Maintained vehicle safety and compliance with transportation regulations.
- Conducted regular vehicle inspections to identify maintenance needs.
- Assisted in loading and unloading cargo for efficient operations.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Assisted in loading and unloading goods, ensuring they were securely fastened and undamaged upon arrival.
- Delivered goods and products to customer on time and in excellent condition.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
Driver
Sunbelt Rentals
E. Peoria, Il
11.2002 - 09.2006
- Monitored vehicle performance, reporting maintenance needs promptly to management.
- Implemented efficient routes, reducing fuel consumption and improving delivery times.
- Led safety meetings to promote best practices among driving team members.
- Developed strategies for handling customer inquiries related to delivery schedules effectively.
Education
High School Diploma -
Morton High School
Morton, IlSkills
- Time management
- Valid Driver's license
- Customer service
- Clean driving record
- Loading and unloading
- Route planning
- Route management
- Transportation
- Equipment operation
- Relationship building
- Schedule management
- Order picking and processing
- Shipping and packaging
- Strategic planning
- Attention to detail
- [Type] vehicles expertise
- Friendly and outgoing
- Verbal and written communication
Accomplishments
While working with Roadway, Sunbelt Rentals, and Yellow freight, we worked as a team repeatedly met and surpassed the numbers the companies had set as goals. As far as that being an accomplishment or not, I look at it as a personal accomplishment having the capability of working as a team to meet and exceed suggested goals. I am forklift certified, and have received safe driving awards.
Languages
English
Full Professional
Timeline
Driver/ Dock Inbound and Outbound
Yellow Freight
02.2018 - 07.2023
Driver/ Shop Assistant
Jim Hawk Truck and Trailer
03.2016 - 02.2018
Driver
Keystone Automotive
10.2010 - 03.2016
Driver/ Inbound and Outbound Dock
Roadway
09.2006 - 01.2010
Driver
Sunbelt Rentals
11.2002 - 09.2006
High School Diploma -
Morton High School