Shawanda Pinson
Jacksonville
Summary
Passionate professional with commitment to supporting clients in all aspects of cases. Excellent communication and relationship building skills with diverse audiences. Friendly and engaging with strong team collaboration abilities.
Overview
19
19
years of professional experience
1992
1992
years of post-secondary education
Work History
Charge Advocate
Baptist Health Hospital
Jacksonville
11.2006 - Current
- Advocated for patient rights and needs within healthcare settings.
- Educated patients on available health services and resources.
- Collaborated with multidisciplinary teams to improve patient care strategies.
- Facilitated communication between patients and medical staff effectively.
- Resolved conflicts by mediating discussions between patients and providers.
- Maintained up-to-date knowledge of healthcare regulations and best practices.
- Completed reports, paperwork and documentation accurately and on time.
- Input data to document care and service plans and needs assessments.
- Managed caseloads effectively, ensuring all patients received timely and personalized assistance.
Insurance and Billing rep
Internal Medical Group
Jacksonville
11.2006 - Current
- Processed patient billing inquiries and resolved discrepancies efficiently.
- Managed insurance claims submissions and follow-up communications effectively.
- Coordinated with healthcare providers to ensure accurate billing practices.
Education
Certificate - Billing and coding
Concorde Career College
Jacksonville , FL 01.2006 - 07.2006
Churchland High
Portsmouth , VaBilling and Coding
Concorde Career College
Skills
- Patient advocacy
- Regulatory compliance
- Healthcare documentation
- Data management
Timeline
Charge Advocate
Baptist Health Hospital
11.2006 - Current
Insurance and Billing rep
Internal Medical Group
11.2006 - Current
Certificate - Billing and coding
Concorde Career College
01.2006 - 07.2006
Churchland High
Billing and Coding
Concorde Career College