SHAWANDA WRIGHT
San José
Summary
I am a professional with studies in International Trade, with about seven years of experience in the areas of Imports and Exports, Logistics and Transportation of Goods. Executing functions as Responsible for the Management of Documentation of the Import and Export Processes, Responsible for the Mobilization of Goods for its due Dispatch, Follow-up of the Process and Customs Information of Goods (unit value, total value, costs, packaging, sales currencies, purchases and nationalization, types of goods, dispatch places). Provide assistance in the analysis of logistic processes for the sale, purchase, import and export of products. Knowledge in Tari Classications and Tax Assessments (air and land transport quotations).
Overview
7
7
years of professional experience
Work History
Procurement Specialist
Amazon
10.2025 - Current
- Analyzed procurement data to identify cost-saving opportunities across various categories..
- Talk to a diverse number of agents and clients via a large number of communications outlets .
- Manage, create and track purchase orders.
- Verify invoices and receipts data with Oracle.
- Collaborated closely with other departments to understand their product requirements and ensure timely fulfillment of orders.
- Handle supplier, requesters and vendors information
- Reviewed requisition orders, verifying terminology and specifications for accuracy.
ADC customer service
DHL
04.2024 - 10.2025
- Provide Customs calculation and payments services and options for clients.
- Inventory tracking and demand control.
- Track inbound and outbound shipments from suppliers.
- Schedule shipments.
- Purchase orders placement and timely delivery.
- Communication, resolve issues around deliveries, invoicing, tracking and pending GR Returns and RMA activity.
- Work with XPO/Syncreon counterparts to ensure parts are being received and moved in a timely manner.
- Work with logistics if they are delays in transportation (customs clearance, transportation schedule and delays, etc.).
- Provide update on status as needed through email, chat, trackers, bugs and GUTS tickets, etc.
- Create demand and issues tickets for picking engineering deliveries. Assist with SCPM checklist creation and updates.
- Inventory control for technological related items.
Order management agent
EXPEDITORS
Costa Rica
06.2023 - 04.2024
- Make booking requirements with shipping lines of the cargo plan or inventory sent with the shipper.
- Review bill landing documents, ensuring that the description, weight, volume, number of cartons and pieces are correct.
- Handling of documents such as commercial invoices, certicates, certicates of origin, packing list, bill landing etc.
- Communication with U.S. Customs.
- Serve as a bridge of communication between the shipping company, the shipper and the customer.Manifest cargo after ETD conrmation.
- System update when changes in loading plan or inventory occur.
- Data entry within the company's customized system (number of cartons and pieces, revision of weight and CBMs, vessel, voyage number, booking number, ETD, transshipment and ETA dates, container number and seal. Invoicing for services rendered upon ETD submission. Manual entry of master bill landing consecutive order numbers.
Export agent for airfreight
EXPEDITORS
costa rica
08.2022 - 06.2023
- Control of technological goods.
- Data handling for purchase orders (customers, suppliers, cartons, CBMs, parts, etc.).
- Coordination of inventory pick up.
- Constant communication with Customs department.
- Handling of documentation area (shipping list, commercial invoices, airwaybills).
- Supervision and support of goods clearance.
Pricing and logistic coordination
SELINTERPORT
Costa Rica
12.2021 - 06.2022
- Make area reservations.
- Handle and update information.
- Keeping chronological control of cargo areas.
- Quotation of prices. Coordination of imports and exports for airfreight and FCL, LCL.
- Maintain constant communication with clients, suppliers, carriers, customs agencies, shipping agents, etc.
- Reporting and submitting payments to the nancial department. Invoicing to customers.
Information Management and Editing Agent
DHL
Costa rica
02.2019 - 10.2021
- Handling of commercial invoices as well as bill landing documents and air waybills.
- Data control of importers, receivers and shippers.
- Classication of goods.
- Deduction of total cost of goods.
- Drafting of customs guidelines for the import department of goods in Spain.
- Select the corresponding handling of goods for clearance.
Education
Higher Degree - International Trade
International University of the Americas
Bachelor's degree - International Trade
Universidad Internacional de las Américas
Technical degree - Supply Chain Management
Lead Business and Technology University
Skills
- Planning and Order Skills
- Disciplined
- Easy to Communicate
- Ability to Work in a Team
- Results and Goal Oriented
- Adaptability
- Analytical Thinking
- Focused on Self-Realization
- Quotations
- Customs procedures
- Inventory control
- Tariff classification
- Dispatches
- SAP business one
- Logistics planning
- Supply chain planning
- Purchase order creation
- Supply chain optimization
- Proficiency of the English language B2 - C1 level
Timeline
Procurement Specialist
Amazon
10.2025 - Current
ADC customer service
DHL
04.2024 - 10.2025
Order management agent
EXPEDITORS
06.2023 - 04.2024
Export agent for airfreight
EXPEDITORS
08.2022 - 06.2023
Pricing and logistic coordination
SELINTERPORT
12.2021 - 06.2022
Information Management and Editing Agent
DHL
02.2019 - 10.2021
Higher Degree - International Trade
International University of the Americas
Bachelor's degree - International Trade
Universidad Internacional de las Américas
Technical degree - Supply Chain Management
Lead Business and Technology University