SHAWMANE JONES

Smyrna,DE

Summary

With a proven track record at American Airlines, I excel in crew leadership and mechanical troubleshooting, enhancing team performance and operational efficiency. My expertise includes mentoring for professional growth and implementing safety protocols, significantly contributing to workplace excellence.

Overview

years of professional experience

Certification

Work History

American Airlines

Crew Chief

09.2006 - 10.2024

Job overview

Managed team according to company standards and compliance requirements.
Organized daily assignments for crew members, ensuring efficient use of time and resources.
Trained all team members on key roles to maintain flexibility.
Mentored junior crew members, fostering a supportive work environment and promoting professional growth.
Supervised daily operations, leading to smoother project execution and timely completions.
Ensured strict adherence to safety protocols, significantly reducing workplace accidents.
Led by example, demonstrating commitment and professionalism in all tasks.

Uber, Uber Eats

Driver

04.2015 - Current

Job overview

Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Demonstrated respect, friendliness and willingness to help wherever needed.
Passionate about learning and committed to continual improvement.
Worked flexible hours across night, weekend, and holiday shifts.
Used critical thinking to break down problems, evaluate solutions and make decisions.

Education

Benjamin Franklin High School
Philadelphia, PA

High School Diploma

06-1995

University Overview

Skills

Training and mentoring
Performance improvements
Mechanical troubleshooting

Crew leadership
Routine Inspections
Team development

Certification

Dangerous Goods Handling Certification – International Air Transport Association.

Languages

Spanish

Limited Working

Timeline