SHAWN ARDEN
Fire Captain
Ramona,CA
Summary
Dedicated firefighting professional with great leadership, planning and scene management abilities. Talented in keeping crew members at peak performance with continuous training and expert motivational talents. Ready for any challenge and certified in multiple areas.
Overview
14
14
years of professional experience
Work History
System Administrator
Big Moves Inc
Ramona, CA
06.2023 - Current
- Quick Solve Plus-payroll staffing scheduling Training and maintenance of cloud-based cross-platform State verification software for supported living services
- Managed onboarding and offboarding of employees.
- Established network specifications and analyzed workflow, access, information and security requirements.
- Worked with users to determine areas of technology in need of improved usability.
- Built constructive trainer and vendor relationships for successful program delivery.
- Training program compliance with applicable laws and regulations.
- Enhanced employee performance by developing and implementing comprehensive training programs.
- Established effective communication channels between IT support staff and end-users, leading to improved issue resolution times overall
- Evaluated software products to determine compatibility with existing systems
Captain Paramedic
City Of Palm Springs Fire Department
Palm Springs, CA
1 2020 - Current
- Lead emergency response team in firefighting, rescue, and medical emergencies
- Supervised and trained personnel in firefighting techniques, emergency medical services, and departmental procedures
- Managed operational readiness of equipment, apparatus, and facilities
- Collaborated with other emergency service agencies and community stakeholders for effective emergency response and disaster preparedness.
- Coordinated with other emergency services personnel such as police officers and firefighters during complex incidents for optimal scene management and resource allocation
- Inspected equipment and resolved deficiencies prior to in-service operations
- Documented patient care accurately using electronic medical records software according to regulatory guidelines for billing purposes and continuous quality improvement initiatives
Engineer Paramedic
City Of Palm Springs Fire Department
Palm Springs, CA
08.2016 - 01.2020
- Operated and maintained fire apparatus and equipment during emergency response
- Implemented advanced firefighting techniques and tactics to mitigate fire and rescue incidents
- Led crew members in safe and efficient operation of fire apparatus during emergency operations
- Provided advanced life support medical care as a paramedic in emergency medical situations.
Firefighter Paramedic
City Of Palm Springs Fire Department
Palm Springs, CA
01.2012 - 08.2016
- Responded promptly to emergency calls for fires, accidents, medical emergencies, and other incidents
- Conducted fire suppression activities, including controlling and extinguishing fires using appropriate techniques and equipment
- Administered advanced life support (ALS) medical care to individuals in medical emergencies, including patient assessment, airway management, medication administration, and interventions to stabilize patients' conditions
- Safely transported patients to medical facilities while providing continuous medical care
- Assisted with regular maintenance of firefighting equipment
- Participated in community outreach programs to raise awareness of fire prevention and safety measures
Field Paramedic
City Of Austin Travis County
Palm Springs, CA
07.2010 - 01.2012
- Provided emergency medical care and transportation to individuals in various medical emergencies, including trauma, cardiac arrest, and respiratory distress
- Conducted patient assessments, administered medications, managed airways, and performed interventions according to established protocols and standards
- Collaborated with other emergency medical personnel and healthcare providers to ensure coordinated patient care and transport
- Maintained accurate patient care documentation and records in compliance with regulatory requirements and departmental protocols.
Education
Bachelor of Science - Fire Service Administration
Columbia Southern University
Orange Beach, AL 01.2009 - 10.2015
Associate of Science - Emergency Services
Crafton Hills College
Yucaipa, CA 01.2004 - 12.2008
Skills
Program Leadership
Resource Management
Performance Evaluation
Training and Development
Staff Development
Data Collection & Research
Employee Coaching and Mentoring
Administration and Reporting
Analytical Skills
Training Oversight
Incident Reporting
Performance Assessment
Training facilitation
Orientation and Onboarding
Quality controls
Additional Information
- APX to FlowMSP Transition Project Manager
- ESO Training: Insights Fire and PM Training Coordinator
- Firehouse to ESO Transition Project Manager
- ESO Program Manager- Fire, Insights, Personnel Management
- CAD Project Management Selection, Integration, transition, and Implementation
- Firehouse RMS Program Manager
- APX Preplan Software Assistant Program Manager
- Knox Box Systems Program Manager - Narcotics Safe and Vehicle Access
- Vector “Check It” Apparatus Inventory and Narcotics Tracking Program Manager, Implementation and Training
- Target Solution Implementation Project Manager
- Target Solution Training System Program Manager, Training supervisor
- Zoll Systems Integration and data transfer implementation Project Manager
- ImageTrend EMS Reporting Program Manager
- iPad Hardware Manager
- Dispatch Alerting System Project Manager Phoenix G2 systems, CAD Integration
- CAD System Design and Integration Fire Department Project Lead
- Police and Fire CAD Information Liaison
- City Communication Infrastructure Implementation Project Manager
- Radio Communication Program Manager
Timeline
System Administrator
Big Moves Inc
06.2023 - Current
Engineer Paramedic
City Of Palm Springs Fire Department
08.2016 - 01.2020
Firefighter Paramedic
City Of Palm Springs Fire Department
01.2012 - 08.2016
Field Paramedic
City Of Austin Travis County
07.2010 - 01.2012
Bachelor of Science - Fire Service Administration
Columbia Southern University
01.2009 - 10.2015
Associate of Science - Emergency Services
Crafton Hills College
01.2004 - 12.2008
Captain Paramedic
City Of Palm Springs Fire Department
1 2020 - Current