Shawn Batson
Wrightwood,CA
Summary
I am an energetic, motivated worker with highly organized nature and skills in balancing the needs of customers and company. Highly focused on opportunities for growth within a company while fully committing to my work, regardless of position.
Overview
8
8
years of professional experience
Work History
Manager of Operations
Ky & Pepper Catering
Wrightwood, CA
02.2022 - Current
- Developed innovative ideas for themed parties or buffets based on client needs.
- Managed inventory levels of food supplies required for upcoming catered events.
- Established relationships with vendors to secure competitive prices on supplies needed for catering projects.
- Provided guidance to staff regarding proper presentation of dishes served at catered events.
Supervisor
Rite Aid
Phelan, California
08.2023 - 08.2024
- Directed and supervised team in daily operations.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Assisted with any customer service related issues that weren’t able to be resolved at the associate level.
Lead Sales Associate
Aldi Foods
Rancho Cucamonga, CA
07.2022 - 08.2023
- Processed payments and returned receipts, cash, coin and cards to customers.
- Organized sales floor to keep products and displays presentable and in sellable condition.
- Checked store shelves and restocked products from inventory in back room.
- Received shipments, signed off on packages and documented incoming items in computer system.
- Cross-trained on different positions to best support team during peak periods.
- Provided leadership and direction to motivate department associates.
- Trained and developed new team members to improve product knowledge and selling abilities.
- Minimized shortages by adopting proper loss prevention procedures.
Art Handler
Tyler Park Presents
Los Angeles, CA
09.2020 - 07.2022
- Assembled finished product for shipment by packing, crating, loading and securing items.
- Identified repair needs and executed optimal strategies to avoid damaging financially and culturally valuable pieces.
- Prepared artifacts for exhibition while balancing item safety with aesthetic guidelines.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Juggled multiple projects and tasks to ensure high quality and timely delivery.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Personal Assistant
Tulino Design Group
Hollywood, CA
01.2019 - 11.2020
- Worked closely with high-profile clients to provide one-on-one support, including equipment and supply procurement.
- Organized personal and professional calendars to streamline office communications, scheduling and initiatives.
- Prioritized timeline-driven items to complete projects promptly and within budget.
- Conducted extensive online and phone research.
- Organized work projects in studio.
Art Handler
KlowdenMann Art Gallery
Culver City, CA
06.2017 - 09.2020
- Assembled finished product for shipment by packing, crating, loading and securing items.
- Followed customer instructions about placement of items and special considerations for handling.
- Assisted gallery director with daily duties to maintain organizational efficiency.
- Drove truck safely to deliver items in original condition to destination.
- Assisted artists with any accommodations they may have required.
Assistant Manager
Fat Sals Deli
Encino, CA
06.2017 - 07.2019
- Delegated daily tasks to team members to optimize group productivity.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Enforced company policies and procedures to strengthen operational standards across departments.
- Implemented training processes for newly hired employees and supervised shift leads and production personnel.
Education
High School Diploma -
El Camino Real Charter High School
Woodland Hills, CA06.2012
Some College (No Degree) -
Los Angeles Valley College
Van Nuys, CASkills
- Experience with retail and store management
- Cash management experience
- Employee training and development
- Perform well in high-demand, fast-paced environments
- Supply procurement
- Excellent communication skills
- Fast learning
- Problem resolving
Timeline
Supervisor
Rite Aid
08.2023 - 08.2024
Lead Sales Associate
Aldi Foods
07.2022 - 08.2023
Manager of Operations
Ky & Pepper Catering
02.2022 - Current
Art Handler
Tyler Park Presents
09.2020 - 07.2022
Personal Assistant
Tulino Design Group
01.2019 - 11.2020
Art Handler
KlowdenMann Art Gallery
06.2017 - 09.2020
Assistant Manager
Fat Sals Deli
06.2017 - 07.2019
High School Diploma -
El Camino Real Charter High School
Some College (No Degree) -
Los Angeles Valley College
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