Shawn Baxter
Freeport,FL
Summary
Field-ready insurance adjuster candidate transitioning from 20+ years of high-volume operations, leadership, and facilities oversight in the hospitality industry.. Experienced in evaluating property conditions, coordinating repairs, managing vendor relationships, and documenting financial accuracy. Thrive in high-pressure environments requiring rapid decision-making, long hours, and customer empathy. Fully prepared for catastrophe deployment and extensive travel.
Overview
21
21
years of professional experience
Work History
Bartender
Jim Shirley Enterprises
2014.04 - 2025.07
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing personal preferences to promote loyalty.
- Solely served high customer volumes of 175+ seats in fast paced environment requiring accuracy and efficiency
- Maintained detailed daily financial reconciliation and reporting with zero tolerance for discrepancies.
- Resolved customer concerns using conflict resolution skills.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Head Server/Managing Bartender
Pandora's Steakhouse
2009.09 - 2015.02
- Oversaw daily operations and supervised staff performance.
- Assisted ownership with facility improvements and repair coordination.
- Monitored compliance with health, safety, and building standards.
- Managed cash handling, reconciliation, and financial documentation.
- Built strong client relationships through clear communication and trust-building.
General Manager
Shicky G's
2007.09 - 2009.08
- Directed full operational management including payroll, budgeting, vendor negotiations, and facilities oversight.
- Coordinated property repairs, equipment replacement, and improvement projects.
- Evaluated repair estimates and controlled costs within budget constraints.
- Hired, trained, and supervised team members in high-pressure environment.
- Managed conflict resolution and escalated customer service claims.
General Manager
Jake's Bar and Griill
2004.08 - 2007.09
- Oversaw all operational, financial, and facilities management responsibilities.
- Supervised maintenance and improvement projects.
- Negotiated vendor contracts and service agreements.
- Ensured compliance with safety and regulatory standards.
Personal Property and Construction Knowledge
No One
2025.08 - 2025.12
- Hands-on residential renovation experience including drywall, flooring, cabinetry, fixtures, painting, and finish work.
- Working knowledge of roofing systems and basic structural components
- Experience evaluating repair v. replacement needs.
- Familiarity with contractor estimates and repair timelines.
- Experience overseeing commercial property repair and vendor coordination.
Education
High School Diploma -
Choctawhatchee High School
Fort Walton Beach, FL1999-05
Skills
- High Volume workload management
- Outgoing personality
- Conflict Resolution
- Financial documentation and reconciliation
Timeline
Personal Property and Construction Knowledge
No One
2025.08 - 2025.12
Bartender
Jim Shirley Enterprises
2014.04 - 2025.07
Head Server/Managing Bartender
Pandora's Steakhouse
2009.09 - 2015.02
General Manager
Shicky G's
2007.09 - 2009.08
General Manager
Jake's Bar and Griill
2004.08 - 2007.09
High School Diploma -
Choctawhatchee High School