Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shawn Broadnax

AMBLER,Pennsylvania

Summary

Organized and dependable team player successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

14
14
years of professional experience

Work History

Customer Service Representative/Store Closer

Burger King
04.2024 - Current


  • Processed customer service orders promptly to increase customer satisfaction.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
  • Handled any customer complaints or issues that arose during the evening hours, resolving conflicts professionally and effectively.
  • Conducted thorough inventory counts to maintain accurate records and prevent discrepancies.
  • Maintained a clean and organized store environment to promote safety and efficiency during closing procedures.

Pipe Installation Tech

BG & K Installation
04.2023 - 08.2023
  • Improved safety standards on the job site by strictly adhering to company policies and procedures.
  • Supported crew members with various tasks, fostering an atmosphere of teamwork and cooperation on the job site.
  • Assisted in the installation of new pipelines, ensuring proper alignment and connection for optimal functionality.
  • Ensured timely completion of projects by efficiently collaborating with team members and supervisors.

HVAC Installer

Kenrich Mechanical
04.2019 - 10.2022
  • Assembled air ducts, pipes, discharge valves and flues to central heating and cooling equipment.
  • Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
  • Maintained a clean, organized workspace during installations and repairs, demonstrating respect for clients'' properties and minimizing disruptions.
  • Located and marked pipe positions, hole passages and duct connections in walls and floors.

Sheet Metal Worker

Lloyd Industries
09.2012 - 02.2019
  • Completed projects on time by effectively prioritizing tasks and maintaining focus on work progress.
  • Provided support in the repair or modification of existing structures or systems using expert knowledge in sheet metal work.
  • Collaborated with team members to troubleshoot issues and streamline production processes for increased productivity.
  • Observed safety practices and procedures to maintain safe and clean working environment.

Demolition Laborer

Rees Industries
05.2010 - 07.2012
  • Demonstrated adaptability by quickly learning new techniques and equipment when required, increasing overall productivity on job sites.
  • Worked independently in fast-paced environment while meeting productivity and quality expectations.
  • Increased overall efficiency by effectively utilizing various hand tools, power tools, and heavy machinery for each task.
  • Maintained clean and organized job sites, contributing to a safe working environment for all employees.

Education

High School Diploma -

Spring Ford Highschool
Spring Ford PA

Skills

  • Customer Service
  • Problem-solving abilities
  • Critical Thinking
  • Shipping procedures understanding
  • Warehousing function
  • HVAC Systems
  • Teamwork and Collaboration
  • Hand and Power Tool Operation

Timeline

Customer Service Representative/Store Closer

Burger King
04.2024 - Current

Pipe Installation Tech

BG & K Installation
04.2023 - 08.2023

HVAC Installer

Kenrich Mechanical
04.2019 - 10.2022

Sheet Metal Worker

Lloyd Industries
09.2012 - 02.2019

Demolition Laborer

Rees Industries
05.2010 - 07.2012

High School Diploma -

Spring Ford Highschool

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Shawn Broadnax