Shawn Brown
Cuyahoga Falls,OH
Summary
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs, and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Overview
12
12
years of professional experience
Work History
Entrepreneur/Owner/Operator
Rider's Realm Llc.
09.2023 - Current
- Manage day-to-day business operations.
- Established foundational processes for business operations.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Put together realistic budgets based upon costs and fees for successfully operating business.
Road Rep
Reasons To Ride Magazine
08.2023 - Current
- Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
- Developed and maintain positive customer relations and coordinated with team members to properly handle requests and questions.
- Communicate with clients and customers to gather, provide, and share updated information on products and services.
- Learned and utilized upselling techniques to encourage customers to make additional purchases and increase sales.
- Built relationships with industry stakeholders to stay informed on industry trends and developments.
Extrusion Operator Level 2
LyondellBasell Industries
03.2023 - Current
- Adjusted equipment for new product line and performed troubleshooting to deliver quality in operations.
- Monitored process and workstation information to guarantee accuracy and avoid workflow impediments.
- Measured extruded products to identify imperfections and adjusted controls to adhere to project specifications.
- Completed product traceability, logs and production reports to accurately document extrusion-related activities.
Extrusion Operator
Americhem
11.2021 - 04.2023
- Exemplified a positive attitude as a team member in a dynamic, fast-paced environment and remained composed and professional during complex challenges.
- Operated mixing machine to blend plastic and other chemicals to required consistency.
- Met production goals through timely changeover and proper setup of injection molds and workstations.
- Followed formulas in weighing resins and other chemicals to maintain productivity requirements.
CNC Press Brake Operator
Rogue Fitness
09.2021 - 11.2021
- Interpreted blueprints to follow the correct sequence of bends and identify proper tools to produce quality parts.
- Followed safety procedures, donned protective gear for face and body, and disabled machines in emergency situations.
- Programmed CNC brake press back gage for custom profiles.
- Used micrometers, calipers, and other essential tools to maintain quality control on parts.
Glass Operator
Vitro Automotive Glass
07.2011 - 08.2021
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Operated machining equipment safely with a team of operators.
- Operated multiple machines simultaneously to meet production requirements.
- Complied with company and OSHA safety rules and regulations.
- Set up and run machinery to produce exceptional products for industrial needs.
- Kept detailed production records and identified hold-ups.
- Assisted with shipping and receiving to maintain an efficient flow of materials and finished goods.
- Completed manual and visual inspections of glass pieces and final products.
Education
High School Diploma -
Mansfield Senior High School
Mansfield, OH06.2005
Skills
- Quality Management Systems
- Verbal and Written Communication
- Coaching and Mentoring
- Customer Relations
- Staff Training
- Operational Improvements
- Production Efficiency
- Forklift Operation
- Time Management
- Specification Compliance
- Union Negotiations
- Management Interaction
Timeline
Entrepreneur/Owner/Operator
Rider's Realm Llc.
09.2023 - Current
Road Rep
Reasons To Ride Magazine
08.2023 - Current
Extrusion Operator Level 2
LyondellBasell Industries
03.2023 - Current
Extrusion Operator
Americhem
11.2021 - 04.2023
CNC Press Brake Operator
Rogue Fitness
09.2021 - 11.2021
Glass Operator
Vitro Automotive Glass
07.2011 - 08.2021
High School Diploma -
Mansfield Senior High School
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