Shawn Capehart
Corsicana,TX
Summary
Adept at driving project success and operational efficiency, my tenure at Ericsson Global Services showcased a blend of analytical prowess and organizational awareness. Spearheaded the deployment of over 400 5G sites, achieving First Time Right excellence. Expertise in construction drawings and fostering client relations underpins my customer-focused approach, ensuring project milestones are surpassed.
Overview
35
35
years of professional experience
Work History
Engineer IV=SCVS RF
Ericsson Global Services
Plano, TX
03.2024 - 10.2024
- Responsible for creating ESDT-driven RFDS and BOMs.
- Performing AT&T CD production and scoping.
- Developed and implemented engineering strategies to improve production efficiency.
- Created detailed designs for new products, components, and systems.
- Identified customer needs and developed solutions based on user feedback.
- Analyzed customer requirements to determine project scope and objectives.
- Developed technical drawings that adhered to industry standards.
- Collaborated with cross-functional teams throughout the development process to ensure successful outcomes.
- Documented all engineering activities according to established procedures.
- Participated in team meetings to discuss project progress updates.
- Coordinated activities with suppliers, contractors or other departments.
- Created comprehensive project plans detailing all necessary steps in the scoping process.
- Performed detailed inspections of proposed sites to determine their suitability for a particular project.
- Ensured projects adhered to safety regulations and industry standards.
- Provided technical guidance during the construction phase of projects as needed.
- Drafted documents outlining project specifications such as budget requirements, timeline expectations, and quality control measures.
- Maintained accurate records of all work performed including site visits, measurements taken, material costs.
Senior Field Engineer
StartTech Networks
Plano, TX
10.2023 - 03.2024
- Performing Engineering, installation, and migration support for Meta Data Center upgrades
- EB: ASW PSW and router upgrades
- AC and DC Data Center upgrades
- Analyzed customer requirements, developed solutions and implemented them.
- Performed system upgrades and maintenance activities for customers in the field.
- Configured, tested and deployed new hardware components in the field.
- Resolved complex technical problems through troubleshooting techniques.
- Maintained accurate records of service calls, repairs and parts replacements.
- Conducted detailed inspections of customer sites prior to installation projects.
- Coordinated with vendors regarding product availability, pricing and delivery schedules.
- Created comprehensive reports documenting all service visits, repair activities and resolutions.
- Collaborated with other departments to ensure timely completion of projects within budget constraints.
- Monitored progress of projects closely to ensure adherence to quality standards set by management.
- Managed the team in troubleshooting efforts that alleviated errors.
- Communicated and collaborated with staff members to standardize processes and ensure smooth workflow.
Senior Quality RCM
Martin Jetco Inc.
02.2022 - 06.2023
- Worked cross-departmentally on leading and supporting construction on 5G cellular network deployment of over 80 sites in the Kansas area.
- Identified opportunities for improving existing methods used in collecting, analyzing, and interpreting sensor data.
- Created reports summarizing findings from collected sensor data for senior management review.
- Participated in meetings with stakeholders to discuss progress made on projects involving the use of sensors.
- Investigated potential causes behind unexpected results obtained from collected sensor data.
- Developed and implemented quality assurance policies and procedures.
- Conducted internal audits of processes, products, and systems to ensure compliance with quality standards.
- Provided guidance on process improvements and best practices in order to maintain high levels of product quality.
- Created reports detailing results from inspections, tests, investigations., that were used by senior management for decision making purposes.
- Collaborated with suppliers on ways to reduce costs while maintaining desired levels of product quality.
Senior RCM
Ericsson
09.2018 - 10.2021
- Worked cross-departmentally on leading and supporting construction on 5G cellular network deployment of over 400 sites in the Kansas area.
- Recognized for quality and continuous excellence in the Kansas market.
- Led the deployment of 200+ sites to First Time Right in Kansas, Arkansas, and Oklahoma.
- Analyzed current processes and procedures, identified areas of improvement, and implemented solutions to optimize close cycle performance.
- Coordinated with regional teams to ensure deadlines are met for all financial reporting requirements.
- Resolved any issues that arose during the closing process by communicating with internal stakeholders at various levels.
- Collaborated with external auditors during annual audit reviews as needed.
PM
Amchel Communications
01.2018 - 09.2018
- Responsible for TMO Overlays: L1900, Air scale, NSD.
- Managing the T-Mobile L1900 Project.
- Cradle-to-grave responsibility
- Holding daily calls and project updates with customers.
- Overseeing installation, performing site walks; estimating/bidding; reviewing construction documents, photos, and crew performance; submitting verbal and written reports to customers; working closely with customer management teams and providing closeout packages and finalizing project cost and closure.
- Developed project plans and timelines, assigning tasks to team members and tracking progress.
- Facilitated communication among internal teams and external vendors to develop a cohesive strategy.
- Managed vendor relationships to ensure timely delivery of services within budget constraints.
- Established quality assurance processes to ensure all deliverables meet standards set by the organization.
- Negotiated contracts with suppliers in order to obtain the best value for materials or services required for projects.
- Collaborated with senior leaders across departments in order to align organizational goals with project objectives.
- Oversaw daily operations related to assigned projects, providing direction as needed.
- Built and established strong partnerships with teams, vendors and contractors.
- Led meetings with internal team members, consultants and contractors.
Construction Manager
Adex
10.2013 - 12.2017
- Lead CM on TMO L700/L1900 deployment in Kansas and Arkansas.
- Led the deployment of 200+ sites to First Time Right in Kansas, Arkansas, and Oklahoma
- Coordinated the delivery of materials to job sites and supervised subcontractors to ensure quality control.
- Developed and implemented construction plans for projects, ensuring compliance with all applicable codes and regulations.
- Analyzed blueprints, specifications and other technical documents to identify potential problems or conflicts.
- Primary point of contact for all aspects of E, F, and I projects during the onsite implementation phase.
- Resolved any issues that arose during the course of a project in a timely manner.
- Managed scheduling of personnel, equipment and supplies throughout the duration of a project.
- Maintained records of completed jobs including time spent on tasks, materials used and expenses incurred.
- Monitored daily construction and evaluated project progress, contract compliance and safety.
System Integrator
Glow Networks
09.2013 - 10.2014
- Worked as an integrator/crew lead on Sprint base station upgrade throughout the NJ/NY Market.
- Configured and maintained network components, such as routers, switches, firewalls, and wireless access points.
- Performed system analysis and design tasks to integrate multiple systems into one cohesive solution.
- Troubleshot technical issues related to system integration processes.
- Conducted user acceptance testing on integrated systems prior to deployment.
- Worked closely with other teams within organization to ensure successful completion of projects on time and within budget constraints.
- Managed, troubleshot, backed up and restored data, operating systems, files, documents and drivers to provide comprehensive systems management and support.
- Participated in IT department meetings to identify continuous improvement opportunities and enhance delivery of IT services to users.
- Kept systems operating efficiently by performing necessary upgrades and repairs.
- Implement policies, procedures and best practices to safeguard and protect data, reports, and access.
RT2
Spectrum Wireless
07.2013 - 09.2013
- Performing AT&T Expansion Carrier 1 and 2.
- Conducted user acceptance testing and ensured that all requirements were met.
- Created custom reports to provide insights into customer data.
- Designed, developed, and maintained automated integration solutions across multiple systems.
- Resolved complex integration issues by troubleshooting and debugging code.
- Provided technical guidance to team members on best practices for integrating systems.
- Identified potential risks associated with integrations and devised strategies to mitigate them.
- Produced high quality documentation outlining solution architecture and processes used in the integration process.
- Coordinated with vendors regarding software upgrades and maintenance releases.
- Troubleshot program and system malfunctions to restore normal functioning.
- Developed and managed project plans while providing status updates to management.
Solution Integrator
Glow Networks
11.2012 - 05.2013
- Performing LTE Modernization and Network Integrations in the New Jersey Market for TMO.
- Developed and implemented integration solutions for customers to ensure seamless transition of data between multiple systems.
- Analyzed customer requirements, designed solution architectures and created technical designs for integration projects.
- Developed custom scripts to automate manual processes thereby increasing productivity and reducing errors.
- Assisted in troubleshooting production issues that arise from application integration points.
- Coordinated with project managers and business analysts to ensure successful completion of assigned tasks within defined timelines.
- Worked closely with systems analysts, engineers and programmers to understand limitations, develop capabilities and resolve software problems.
- Monitored equipment function to verify conformance with specifications.
- Established clear system performance standards and wrote specifications.
- Performed troubleshooting of post-release software faults to support live service and installed software patch design.
HS1/CNI-2/STL
ADEX Communications
10.2011 - 11.2012
- Performing 3G Core upgrades and 4G initial deployment of SE1200s.
- Worked with cross-functional teams to achieve goals.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Recognized by management for providing exceptional customer service.
- Achieved cost-savings by developing functional solutions to problems.
- Completed day-to-day duties accurately and efficiently.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
O&M Site Manager of Pol-e-Charkie ANA Base
Contract International Inc.
McLean, USA
06.2009 - 09.2011
- Coordinated and directed the maintenance program at ANA base Pol-e-Charkie, coordinated the duties of 82 Afghan, seven Egyptian and 2 Philippine employees
- Collaborated with the U.S
- Army Corps of Engineers’ Representative along with various NATO Mentors and the Afghan National Army Representative to make and execute decisions regarding the scheduled maintenance program, non-routine works, and minor new projects
- Assured that the work was completed according to DOD standards
- Managed and supervised various international subcontractors’ progress and work quality
- Ensured all base facilities, including power plant, lift stations, bulk water storage booster pumps, and wells were properly serviced and maintained by trained and certified personnel
- Ensured personnel adherence to all quality control and preventative maintenance procedures
- Created procedures and systems for preventative maintenance schedules and training programs for preventative maintenance personnel
Field Engineer
Butler International
Irving, USA
09.2008 - 05.2009
- Field Engineer performing site surveys for deployment of Tektronix 14U Geo Probes and K18s.
- Installed and configured network hardware, software, and cabling for customers.
- Assisted in the development of new products and services.
- Created detailed documentation of network configurations and settings.
- Built relationships with vendors to ensure timely delivery of necessary equipment or services.
- Resolved conflicts between different departments by providing technical advice and guidance.
- Provided training to staff members on how to use new systems or troubleshoot existing ones.
- Ensured compliance with industry standards when designing or implementing solutions.
CNI-2 / STL
Zero Chaos
02.2008 - 09.2008
- Dual Greenfield PMSC installed in Hammond, LA.
- Organized and monitored the daily progress of construction projects, ensuring that deadlines and budgets were adhered to.
- Assigned tasks to subcontractors, inspected completed work for quality control, and ensured compliance with contract requirements.
- Directed the preparation of cost estimates, project schedules, and resource allocations for each project in coordination with other departments.
- Coordinated communication between various stakeholders including engineers, architects, clients, subcontractors, suppliers regarding project status updates or changes in scope of work.
- Created detailed reports outlining progress made on each project along with any potential risks or challenges encountered.
- Monitored daily construction and evaluated project progress, contract compliance and safety.
- Ensured that all materials used onsite conformed to specifications outlined in the architectural drawings or blueprints.
Project Coordinator
Butler International
Irving, USA
01.2007 - 02.2008
- Level 3 CO contractor for Sprint NEIS Support of Nortel PMSC Network Install
- Collaborated with senior leadership on strategic planning initiatives related to future projects.
- Assessed customer feedback in order to continuously improve service delivery processes or procedures.
- Generated weekly, monthly, quarterly reports summarizing key performance indicators.
- Coordinated with internal departments as well as external vendors to ensure successful completion of tasks.
- Developed and implemented project plans, established timelines, tracked progress and ensured deadlines were met.
R4 Network Integrator
ADEX
Dallas, USA
04.2006 - 01.2007
- Company Overview: Dallas, Texas
- CNI-2 tester working in the Cingular Southeast region
- Worked on DMSC, GMSC R4s
- Dallas, Texas
- Developed and implemented integration solutions for customers to ensure seamless transition of data between multiple systems.
- Configured system parameters according to customer specifications and monitored performance throughout the life cycle of each project.
- Resolved issues related to integration setup such as connectivity problems, data mapping conflicts.
- Participated in design reviews and code walkthroughs with peers and senior engineers in order to maintain high quality standards.
- Optimized existing implementations by refactoring codebase and improving scalability and performance characteristics of applications.
- Reviewed project requirements to identify customer expectations and resources needed to meet goals.
- Integrated object-oriented design and development techniques into projects to support usability goals.
DMS Commissioner/HS1 tester
Butler International
Irving, USA
09.2005 - 03.2006
- Prepared detailed reports outlining results of commissioning tests and inspections.
- Conducted commissioning activities such as loop checking, equipment start-up, system checkout and verification of operations.
- Assisted in the installation of new control systems or upgrades to existing ones.
- Validated performance data from newly commissioned systems against design parameters.
- Reviewed engineering drawings for accuracy in order to ensure proper construction techniques were followed during installation process.
- Monitored progress of projects by liaising with contractors, engineers and other stakeholders throughout the duration of the job.
- Tracked costs associated with each project in order to maintain budget requirements.
- Worked with cross-functional project teams to support new releases from installation, reliability and quality-focused perspective.
- Handled on-site commissioning activities for equipment.
- Prepared reports and other documents for engineers.
HS1 Commissioner
NorthStar Communications Group
Plano, USA
01.2004 - 09.2005
- Installed and performed onsite engineering, testing, commissioning, and assisted in the integration of GSM R4 switching network.
- Reviewed and approved documents, ordinances, resolutions, contracts, agreements and other related items as necessary.
- Evaluated and implemented process improvements to maximize efficiency and reduce costs.
- Created detailed reports outlining project progress, including successes and areas needing improvement.
- Ensured compliance with applicable regulations governing the industry.
- Maintained high standard of work quality by monitoring team performance and proactively correcting identified deficiencies.
- Supervised and motivated engineering team members to surpass timeline and quality targets.
Registered Professional Land Surveyor (RPLS) Assistant
Bruce Surveyor
Corsicana, USA
01.2003 - 10.2003
- Company Overview: Corsicana, Texas
- Corsicana, Texas
- Conducted boundary surveys to determine land ownership and boundaries.
- Researched legal documents such as deeds, plats, maps, and titles in order to establish survey points.
- Utilized global positioning systems equipment to accurately measure distances between survey points.
- Maintained records of all survey data collected during fieldwork activities.
- Analyzed spatial data with various software packages such as Autocad Civil 3D or Microstation V8i.
- Constructed right-of-way maps for public works projects such as highways and pipelines.
- Prepared final reports summarizing all findings from a survey project.
- Managed personnel responsible for carrying out specific tasks within a given survey project.
- Conducted surveys to establish legal boundaries for properties, based on legal deeds and titles.
Senior System Engineer
Santera Systems Inc.
Plano, USA
06.2000 - 11.2002
- Company Overview: Plano, Texas.
- Plano, Texas.
- Developed, tested and implemented new system architectures to improve performance.
- Monitored system performance and maintained uptime for critical applications.
- Diagnosed technical problems related to hardware, software, networking or other components.
- Configured network devices such as routers, switches, hubs and wireless access points.
- Deployed patches and updates to maintain stability of operating systems on servers.
- Maintained inventory of hardware assets along with associated licenses and warranties.
- Participated in cross-functional teams focused on developing new products or services.
- Handled troubleshooting tasks for Local Area Networks, Wide Area Networks, and voice systems to reduce network connectivity problems.
Site Team Leader Net 3
Nortel Networks
Richardson, USA
11.1997 - 06.2000
- Company Overview: Richardson, TX.
- Richardson, TX.
- Assigned tasks to team members and monitored their completion.
- Provided guidance, support, and coaching to ensure the successful completion of projects.
- Ensured compliance with safety regulations, environmental standards, and quality control procedures in all operations.
- Maintained strong relationships with external stakeholders such as suppliers, contractors, clients.
- Managed resources effectively by ensuring materials were available when needed for construction projects.
- Created detailed reports outlining the status of ongoing projects for senior management review.
Contract Field Technician
Aerotek
Austin, USA
02.1996 - 03.1997
- Company Overview: Austin, Texas.
- Austin, Texas.
- Collaborated with engineering teams to develop solutions to technical challenges encountered in the field.
- Responded quickly to emergency situations requiring immediate attention.
- Serviced and repaired designated equipment to meet company standards and specifications.
- Assisted in the development of fieldwork plans and schedules to meet project objectives.
- Followed safety protocols and procedures to ensure personal and public safety.
- Interpreted technical manuals and schematics to facilitate equipment installation and maintenance.
- Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully.
Contract Field Technician
Greenbar
Denver, USA
08.1995 - 01.1996
- Company Overview: Denver, Colorado.
- Denver, Colorado.
- Used logging tools to collect data from field, supporting engineer analysis.
- Interfaced with third-party providers to troubleshoot equipment issues.
- Installed and troubleshooted field instrumentation and monitoring devices.
- Managed inventory of field supplies and equipment to ensure availability and readiness.
- Adjusted, connected, or disconnected wiring, piping and tubing to complete repairs and installations.
- Kept records of parts and equipment used in projects to update inventory.
Field Technician
3C
Corsicana, USA
01.1990 - 01.1995
- Company Overview: Corsicana, Texas.
- Corsicana, Texas.
- Decommissioned X-bar and SXS Central office equipment for salvage
Education
BA - Physical Anthropology
University of Texas
01.1994
BA - Archaeology
University of Texas
01.1994
Skills
- Responsiveness
- Organizational Awareness
- Resource management
- Analytical skills
- Construction drawings
- MOPS
- Computer Literacy
- Change orders
- Daily Reports
- Quality Control
- Statements of Work (SOW)
- Mount/Structural Analysis
- Field Operations
- Team Building
- Site Plans
- Management Software
- Safety Management
- Project setup
- Project closeout
- Problem Solving
- Organization Skills
- Purchase orders
- Scopes of Work
- Client Relations
- Supervisory skills
- Cost Management
- Customer Focused
References
References available upon request.
Timeline
Engineer IV=SCVS RF
Ericsson Global Services
03.2024 - 10.2024
Senior Field Engineer
StartTech Networks
10.2023 - 03.2024
Senior Quality RCM
Martin Jetco Inc.
02.2022 - 06.2023
Senior RCM
Ericsson
09.2018 - 10.2021
PM
Amchel Communications
01.2018 - 09.2018
Construction Manager
Adex
10.2013 - 12.2017
System Integrator
Glow Networks
09.2013 - 10.2014
RT2
Spectrum Wireless
07.2013 - 09.2013
Solution Integrator
Glow Networks
11.2012 - 05.2013
HS1/CNI-2/STL
ADEX Communications
10.2011 - 11.2012
O&M Site Manager of Pol-e-Charkie ANA Base
Contract International Inc.
06.2009 - 09.2011
Field Engineer
Butler International
09.2008 - 05.2009
CNI-2 / STL
Zero Chaos
02.2008 - 09.2008
Project Coordinator
Butler International
01.2007 - 02.2008
R4 Network Integrator
ADEX
04.2006 - 01.2007
DMS Commissioner/HS1 tester
Butler International
09.2005 - 03.2006
HS1 Commissioner
NorthStar Communications Group
01.2004 - 09.2005
Registered Professional Land Surveyor (RPLS) Assistant
Bruce Surveyor
01.2003 - 10.2003
Senior System Engineer
Santera Systems Inc.
06.2000 - 11.2002
Site Team Leader Net 3
Nortel Networks
11.1997 - 06.2000
Contract Field Technician
Aerotek
02.1996 - 03.1997
Contract Field Technician
Greenbar
08.1995 - 01.1996
Field Technician
3C
01.1990 - 01.1995
BA - Physical Anthropology
University of Texas
BA - Archaeology
University of Texas
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